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Communicating with Confidence Workshop

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Our Communicating with Confidence course is for people who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as ‘too nice’ and do you feel that this maybe diminishing the respect you get from others in the workplace? Or conversely, would you describe yourself as ‘overly assertive’ or even ‘aggressive’ which gives you short-term co-operation but long-term resistance?

This course is for anyone who wishes to communicate more assertively at work. This includes administrative staff through to junior, middle and senior management. Your experienced trainer will identify your behavioural and communication style and in turn you will learn how to best flex your behaviours and communication style to be most effective with your peers.

Get Answers to Your Questions in the Communicating with Confidence Brochure. The brochure contains: Course Format; Trainer Profiles; Testimonials from Attendees; Course Syllabus; Full 2018 Timetable & Course Fee.

Get the Communicating with Confidence Brochure & 2018 Timetable

What's Inside the Brochure?
  • Full course outline
  • Training Centres (5 Locations)
  • Fee and 2018 Timetable
Download Now

This workshop will help you:

  • Be assertive at work without being rude
  • Stay calm and composed during awkward or embarrassing moments and cope more effectively with aggressors
  • Express your ideas in ways that gain the attention, support and respect of others
  • Handle conflict in the workplace with poise and composure to minimize friction and build stronger relationships
  • Identify and communicate effectively with different communication styles

What will you learn on this course?


    • An Introduction

      What is Communication; The Communication process; Barriers to effective communication; Communication Styles; Self-Assessment;

    • Types of Communication

      Verbal Communication - language used/questioning/reflection/clarification/summarisation/para-language; Non-Verbal Communication - body language/facial expressions/eye-contact;

    • Key Communication Skills

      Active listening skills; Questioning techniques; Giving Feedback;

    • Communicationing in Challenging Situations

      Understanding the behaviour of others; Engaging the professional brain, not the emotional one; Remaining confident and assertive;

    • Your Personal Action Plan

      Creating a personal plan based on what you have learned on the course

How does it Work?

Onsite Training is when we come to you to provide training on your premises or at a location of your choice. Not only will we run the course at a time and venue that suits you, we will also develop a unique programme particular to the developmental, cultural and business requirements of your company.

What's Involved?


Step 1 | After initial discussions, you meet with our training specialist. Here you both work together to design and sculpt a more comprehensive programme outline.

Step 2 | From this outline, a course is designed which addresses your exact needs. Sometimes this involves a completely new course designed from scratch, this depends on your needs.

Step 3 | Once you're happy with everything, the trainer will deliver the course at a venue of your choice on a date that suits.

Step 4 | Once complete, feedback will be gathered from delegates to ascertain the ‘true’ impact. And finally a report will be compiled for you outlining outcomes alongside your stated objectives.

Get a tailored training quote for your Communication Skills Training today Click Here

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Location Date Max Attendee Registered
(so far)
Booking
Dublin | Training Centre 24 February 2018 14 14 Fully Booked
Dublin | Training Centre 28 April 2018 14 14 Fully Booked
Dublin | Training Centre 7 July 2018 14 10 Book Now

Get the Full Course Brochure & 2018 Timetable Instantly

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Get the Communication Skills Brochure Instantly

What's Inside the Brochure?
  • Full course outline
  • Career opportunities and trends
  • Fee's and 2018 Timetable

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Scrummaster Onsite Training Guide

  • Full details of the course

  • Case studies companies we've worked with

  • Our onsite trainer profiles

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Download the 2014 Communication Skills Course schedule instantly

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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Communicating with Confidence Workshop

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)