By the end of the course you will be able to:

• Manage and create folders to use on the network and offline
• Manage your email using message options and rules
• Create email templates
• Schedule activities and tasks
• Maintain a contacts list and track activities

What will you learn on this course?

• Working with Folders
  
  Creating and organising folders; Giving permission to other users; Opening other users’ folders; Creating and opening a personal folders file; Working with Public folders; Making a folder available offline; Synchronising offline folders; Archiving Deleting items upon exiting


• Effective use of the Calendar
  
  Scheduling activities and meetings; Group schedules/Calendar Groups; Adding holidays and time zones; Recurring appointments; Colour coding appointments; Setting free/busy options


• Keeping Control of your Email
  
  Creating an email template; Adding automatic signatures; Adding attachments, shortcuts and hyperlinks; Using the drafts folder; Voting and tracking options; Delivery options; Organising and colour coding messages; Recalling and resending messages Inserting items


• Organising Tasks
  
  The task list and task pad; Assigning tasks to others; Tracking assigned tasks; Updating task information


• Contact Management
  
  Finding a contact; Forwarding contacts; Tracking email and meeting activities to a contact; Adding a new contact from the same company; Viewing contacts in categories; Creating a vCard from a contact; Exporting contacts; Performing a mail merge; Creating distribution lists