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IMI® Certified Practitioner Mediation Course

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This course is suitable for anyone setting out on the road to becoming a mediator as well as people who wish to be able to provide mediation as a part of an existing suite of services to clients. This is an intensive study of the mediation process and prepares you to undertake post course assessment through a Qualifying Assessment Program (QAP). Successful completion of Mediation QAP Assessment leads to becoming an internationally certified mediator with the IMI.

Is the IMI® Mediation Practitioner Course right for you?

The IMI® Certified Practitioner Course is designed for people who have some experience with mediation and are looking for recognition of their competence. If you have some practical experience working in conflict situations this is the right course for you.  If you have no experience please check out our Certified Mediation Skills Course

Get Answers to Your Questions in the IMI® Mediation Course Brochure. The brochure contains: Course Format; Certification; Trainer Profiles; Previous Clients; Course Syllabus; Full 2018 Timetable & Course Fee.

Get the IMI® Mediation Brochure & 2018 Timetable Instantly

What's Inside the Brochure?
  • Full course outline
  • Training Centres (5 Locations)
  • Fee and 2018 Timetable
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Who should attend this course?

Forthcoming legislation looks for mediators to be qualified and experienced. This course will set you on the right pathway to achieve your goal of becoming a fully certified mediator. Pre- course reading will be issued to you prior to the course start date. Our course is delivered by a team of mediators who have vast experience in a range of mediation fields.

Video case studies will be used during the course for critical examination of the process in action. Feedback will be provided to candidates as they engage in structured role play exercises. Many course providers just give handouts based on slides to attendees , at DCM Learning our team of internationally accredited practitioner trainers have put together a detailed course workbook which will be provided to all students along with a copy of the course recommended textbook.

What is covered on the course?


  • Understanding Conflict Resolution & Mediation

    What is conflict?; The many approaches to conflict; Your conflict style and its interaction with others; Mediation – what it is, how it works; Approaches to mediation

  • Dynamics of Conflict Resolution

    Triggers for conflict; Personality & the conflict dynamic; Analysis of conflict at work & in relationships; Groups, organizations – working with conflict

  • Basic Mediation Skills

    Listening skills – normative & advanced; Self-awareness & the mediation process; Understanding & respecting the other; Narrative building skills & framing issues; Facilitative skills in mediation; Resolution approaches; Supervised role-play practice

  • Advanced Mediation Skills

    Deep listening at all stages in mediation; Enabling the participants to ‘own’ the issues; Build the resolution together; Unconditional respect in the process; Framing issues to progress issues; From presenting issues to deep concerns; Sustainable resolution; Supervised role-play practice

  • The Pre-Mediation Process

    Suitability of mediation; Styles of mediation; Diagnosis of issues & situations; Objectivity, enquiry & respect

  • The Mediation Conversation

    Preparation of self, space, clients; Ground Rules for engagement; The Four F’s© of the Mediation Conversation; Applying the necessary skills in practice; Framing a resolution; Reviewing with clients; Following through on agreements

  • Mediation in Your Context

    Legal & ethical issues; Application of mediation to your context; Case-studies, role-plays, interactive approaches; Multi-party mediation; Workplace, community & family mediation; Building your mediation profile; Emotional Intelligence & conflict resolution

Who are the International Mediation Institute (IMI®)?

The IMI was established in 2007 to present mediators and provider organizations with a potential solution to that problem, one that they can pursue without great effort and cost, and apply to their individual and collective benefit, as well as for the advantage of users.

IMI is a non-profit foundation and a public benefit initiative conceived by several non-profit mediation institutions – the American Arbitration Association, the Netherlands Mediation Institute and the Singapore Mediation Centre and its sister the Singapore International Arbitration Centre. IMI is located in the NGO building in The Hague.

IMI’s Board comprises nominees of each of those founding institutions plus several independent directors – Michael McIlwrath of General Electric Company (IMI’s 2009 Chair), Wolf von Kumberg of Northrop Grumman Corp (the 2008 Chair) and Michael Leathes, IMI’s executive director.

The Benefit of IMI® Certification


The IMI initiative, widely supported by experienced mediators, will bring about a much improved sense of mediation being an independent profession. More reliable and factual information about mediators and providers will become available in a more coherent, consistent and easier-to-mange form. The chances of cases coming to mediation will improve as counter-parties to whom mediation is proposed will have an objective resource from which they can discover more about the field, about what prior parties have said about mediators, and other relevant information.

The demand side of the market – the users of mediation services and their professional advisers – will have open access to the world’s most competent mediators. The perception of competency will no longer hinge on gossip, experience, guesswork, hearsay and word-of-mouth, but more on transparent, factual and credible feedback from actual prior users presented in an easy-to-read format. More and better data will be available to users at the touch of a keyboard with no need to register or pay to access the information. The potential choice will be greater, and users will be able to select a mediator based on a more reliable impression of competency and potential suitability with a greater element of objective comparison. The demand side’s respect for mediation will greatly improve as they come to recognize the quality characteristics of a true profession.

Mediators will find IMI Certification brilliant marketing because it will be credible. It will also come at a nominal cost. The mediator’s quality, competency and achievements will be available to a vast number of users, locally, nationally and globally. The opportunity will exist to link the IMI Certified Mediator Profile to further information – for example to a video clip of the mediator explaining their bio and conveying their personality to potential users. They will also be able to link to their provider bodies from which more information can be obtained.

*Certification On completion of this course students will be able to apply for assessment to become an International Mediation Institute (IMI) Certified Mediator through the approved IMI Qualifying Assessment Program (QAP). The assessment is overseen and administered by Beyond Conflict Limited an approved IMI QAP provider. Assessment days take place 5 time per calendar year. Upon successful completion of the assessment process candidates will be able to apply to the IMI for membership and certification. Assessment qualifying criteria applies.

Please Note: The examination fee is €250.00 euro and will be paid directly to Beyond Conflict Limited, examination fees are not covered as a part of the course fee.

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Location Date Max Attendee Registered
(so far)
Booking
Dublin | Training Centre 18/19 February 2016 14 14 Fully Booked
Dublin | Training Centre 21/22 April 2016 14 14 Fully Booked
Dublin | Training Centre 13/14 June 2016 14 14 Fully Booked

Get the Full Course Brochure & 2018 Timetable Instantly

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Get the Certified Practitioner Brochure Instantly

What's Inside the Brochure?
  • Mediation Career Roadmap | 12 Page Guide
  • Full Course & Certification Outline
  • Fee's and 2018 Timetable

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Scrummaster Onsite Training Guide

  • Full details of the course

  • Case studies companies we've worked with

  • Our onsite trainer profiles

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Download the 2014 Certified Practitioner Mediation Course schedule instantly

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)