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MII Certified Mediator Course

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This course is suitable for anyone setting out on the road to becoming a mediator as well as people who wish to be able to provide mediation as a part of an existing suite of services to clients. This is an intensive study of the mediation process and prepares you to undertake post course assessment through the Mediators Institute of Ireland. Successful completion of MII Mediators’ Institute of Ireland Assessment leads to becoming a certified mediator with the MII.

The overall aim of this course is to provide you with a comprehensive understanding of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes. The course takes a very practical approach utilising a blend of interactive role play, peer coaching and case-study based discussion. This course is suitable for managers, HR consultants, counsellors and aspiring mediators.

Get Answers to Your Questions in the MII Certified Mediator Course Brochure. The brochure contains: Course Format; Certification; Trainer Profiles; Previous Clients; Course Syllabus; Full 2018 Timetable & Course Fee.

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What's Inside the Brochure?
  • Full course outline
  • Training Centres (5 Locations)
  • Fee and 2018 Timetable
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Who should attend this course?

Forthcoming legislation looks for mediators to be qualified and experienced. This course will set you on the right pathway to achieve your goal of becoming a fully certified mediator. Pre- course reading will be issued to you prior to the course start date.

What is covered on the course?


  • Understanding Conflict Resolution & Mediation

    What is conflict?; The many approaches to conflict; Your conflict style and its interaction with others; Mediation – what it is, how it works; Approaches to mediation

  • Dynamics of Conflict Resolution

    Triggers for conflict; Personality & the conflict dynamic; Analysis of conflict at work & in relationships; Groups, organizations – working with conflict

  • Basic Mediation Skills

    Listening skills – normative & advanced; Self-awareness & the mediation process; Understanding & respecting the other; Narrative building skills & framing issues; Facilitative skills in mediation; Resolution approaches; Supervised role-play practice

  • Advanced Mediation Skills

    Deep listening at all stages in mediation; Enabling the participants to ‘own’ the issues; Build the resolution together; Unconditional respect in the process; Framing issues to progress issues; From presenting issues to deep concerns; Sustainable resolution; Supervised role-play practice

  • The Pre-Mediation Process

    Suitability of mediation; Styles of mediation; Diagnosis of issues & situations; Objectivity, enquiry & respect

  • The Mediation Conversation

    Preparation of self, space, clients; Ground Rules for engagement; The Four F’s© of the Mediation Conversation; Applying the necessary skills in practice; Framing a resolution; Reviewing with clients; Following through on agreements

  • Mediation in Your Context

    Legal & ethical issues; Application of mediation to your context; Case-studies, role-plays, interactive approaches; Multi-party mediation; Workplace, community & family mediation; Building your mediation profile; Emotional Intelligence & conflict resolution

How do I become a qualified mediator?

The first step in becoming a MII qualified Mediator is to complete a MII Certified Training Programme. DCM Learning in partnership with the Mediation Academy of Ireland currently offers this programme. This course is accredited by Mediators’ Institute of Ireland (The MII).

What can I use my qualification for?


The training methodology employs key principles of adult learning. Participants have already accumulated skills and experience and aims to harness and build on this. There is also an emphasis on peer observation and self-assessment during the training. Role play practice forms a core part of the training. All participants will receive extensive individual coaching and mentoring on their skill development throughout the course.

Certified Mediation Programme Assessment


The Assessment for Certified Mediator level will be carried out by an External Assessor. The assessment requires the candidate being assessed to act as a mediator in a role play which must run for 50- 55 minutes. The two disputant roles are played by two of the other candidates for assessment. The candidates will receive 3 role plays in advance of the assessment day to read. They will then write up a self-assessment, which is also considered by the External Assessor. This assessment takes place on an separate assessment day organised directly with the Mediation Academy of Ireland. Assessment days are organised regularly throughout the year.

*Course fee excludes: Assessment fee of €350 (paid directly to the Mediation Academy of Ireland)

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Location Date Max Attendee Registered
(so far)
Booking
Dublin | Training Centre 20/21/22/27/28 February 2018 14 14 Fully Booked
Dublin | Training Centre 15/16/17/22/23 May 2018 14 14 Fully Booked
Dublin | Training Centre 21/22/23/28/29 August 2018 14 13 Get the Last Place
Dublin | Training Centre 13/14/15/20/21 November 2018 14 6 Book Now

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What's Inside the Brochure?
  • Mediation Career Roadmap | 12 Page Guide
  • Full Course & Certification Outline
  • Fee's and 2018 Timetable

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Scrummaster Onsite Training Guide

  • Full details of the course

  • Case studies companies we've worked with

  • Our onsite trainer profiles

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Download the 2014 Certified Practitioner Mediation Course schedule instantly

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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MII Certified Mediator

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)