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Problem Solving Workshop

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Every business will experience problems, big or small. When a problem arises in business, there always has to be a decision made to solve the problem, sometimes solving the problem may not be the most popular decision, as it may not benefit everybody. We will teach you how to make the right decision by evaluating all your options and will give you the tools needed to implement the solution. This workshop gives participants an overview of the entire creative problem solving process, as well as key problem-solving tools that can be used every day.

DCM can develop customised solutions or deliver off-the-shelf courses in-house for your team. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.

Get Answers to Your Questions in the Problem Solving Workshop Brochure. The brochure contains: Course Format; Certification; Trainer Profiles; Previous Clients; Course Syllabus; Full 2018 Timetable & Course Fee.

Get the Problem Solving Workshop Brochure & 2018 Timetable Instantly

What's Inside the Brochure?
  • Full course outline
  • Trainer profile & testimonials
  • Fee and 2018 Timetable
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By the end of this course you will be able to:

  • Apply a creative problem-solving process to solving problems
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Use basic brainstorming tools to generate solutions
  • Evaluate potential solutions against criteria and perform a final analysis to select a solution
  • Understand how to identify tasks and resources necessary to implement solutions

What will you learn on this course?


  • The problem-solving method

    We begin by defining “problem” and other situations that lend themselves to the creative problem-solving process.

  • Information gathering

    Next we explore different types of information, key questions and different methods used to gather information.

  • Problem definition

    Here we explore why problem solvers need to clearly define the problem. We also introduce several tools to use when defining a problem and writing a problem statement.

  • Preparing for brainstorming

    This module introduces techniques for dealing with common mental blocks to brainstorming, and ideas for stimulating creativity.

  • Generating solutions

    We explore several idea-generating techniques: free-association style brainstorming, brainwriting, mind mapping and Duncker Diagrams.

  • Analysing solutions

    In this module we look at criteria for solving the problem, as well as distinguishing between wants and needs. We also introduce the cost/benefit analysis as a method of analysing solutions.

  • Selecting a solution

    Here we discuss that final analysis, as well as the Paired Comparison Analysis tool for selecting a solution.

How does it Work?

Onsite Training is when we come to you to provide training on your premises or at a location of your choice. Not only will we run the course at a time and venue that suits you, we will also develop a unique programme particular to the developmental, cultural and business requirements of your company.

What's Involved?


Step 1 | After initial discussions, you meet with our training specialist. Here you both work together to design and sculpt a more comprehensive programme outline.

Step 2 | From this outline, a course is designed which addresses your exact needs. Sometimes this involves a completely new course designed from scratch, this depends on your needs.

Step 3 | Once you're happy with everything, the trainer will deliver the course at a venue of your choice on a date that suits.

Step 4 | Once complete, feedback will be gathered from delegates to ascertain the ‘true’ impact. And finally a report will be compiled for you outlining outcomes alongside your stated objectives.

Get a tailored training quote for your problem solving training today Click Here

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Location Date Max Attendee Registered
(so far)
Booking
Dublin | Training Centre 18 November 2016 14 14 Fully Booked
Dublin | Training Centre 26 May 2018 14 9 Book Now

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What's Inside the Brochure?
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  • Full Course & Certification Outline
  • Fee's and 2018 Timetable

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Mediation Skills Onsite Guide

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  • Case studies from companies we have delivered the Mediation Skills Course onsite with

  • 2014 Timetable for our public courses

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Get the 2014 Mediation Skills Course Timetable

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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Problem Solving Workshop

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)