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Front Line Management Course

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Onsite Training?

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One day a person is ‘one of the team’ and the next day they can be a supervisor of the team. To perform this role effectively and get results through other people, requires a new range of skills. This course helps participants to make the transition from team member to an efficient and respected supervisor. Through exercises, case studies, practical examples and clear guidelines we will develop the necessary skills and knowledge to achieve results through the effective supervision and management of staff.

Get Answers to Your Questions in the Frontline Management Course Brochure. The brochure contains: Course Format; Certification; Trainer Profiles; Previous Clients; Course Syllabus; Full 2019 Timetable & Course Fee.

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What's Inside the Brochure?
  • Full course outline
  • Trainer profile & testimonials
  • Fee and 2019 Timetable
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Course Objectives:

  • To provide supervisors with the necessary knowledge, skills and behaviours to increase their effectiveness in their current roles
  • To equip supervisors and managers with the managerial skills necessary for them to adapt to changing demands in the future and consistently meet the needs of your customers
  • To improve succession planning by providing a structured development program, which will enable supervisors to fulfil their potential within their company

What will you learn on this course?

  • Front line = bottom line – creating the customer experience
  • High performing teams – balancing for success, leadership styles
  • Explore the power in empowerment – four steps to empowerment
  • Building commitment – the benefits of reward and recognition
  • Hiring and induction – critical steps
  • Training – can you afford not to?
  • How to manage change
  • Look after yourself – productivity and the balance wheel
  • Strategy – pulling it all together

Who should attend this course?

First line managers, supervisors or team leaders new to the role, or for anyone who is considering taking on or applying for a new position that requires supervision of others. This course helps participants make the transition from team member to an efficient and respected supervisor or manager.

How does it Work?

Onsite Training is when we come to you to provide training on your premises or at a location of your choice. Not only will we run the course at a time and venue that suits you, we will also develop a unique programme particular to the developmental, cultural and business requirements of your company.

What's Involved?

Step 1 | After initial discussions, you meet with our training specialist. Here you both work together to design and sculpt a more comprehensive programme outline.

Step 2 | From this outline, a course is designed which addresses your exact needs. Sometimes this involves a completely new course designed from scratch, this depends on your needs.

Step 3 | Once you're happy with everything, the trainer will deliver the course at a venue of your choice on a date that suits.

Step 4 | Once complete, feedback will be gathered from delegates to ascertain the ‘true’ impact. And finally a report will be compiled for you outlining outcomes alongside your stated objectives.

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Supervisory Management Course

Supervisory Management Course

Our Supervisor training encompass all of the elements of supervision.

Supervisory Management Course
Location Date Max Attendee Registered
(so far)
Dublin | Training Centre 15 January 2018 14 14 Fully Booked
Dublin | Training Centre 31 March 2018 14 14 Fully Booked
Dublin | Training Centre 28 June 2018 14 14 Fully Booked

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Get the Mediation Skills Brochure Instantly

What's Inside the Brochure?
  • Mediation Career Roadmap | 12 Page Guide
  • Full Course & Certification Outline
  • Fee's and 2019 Timetable


Mediation Skills Onsite Guide

  • Full details of the Mediation Skills Course

  • Case studies from companies we have delivered the Mediation Skills Course onsite with

  • 2014 Timetable for our public courses

  • Our onsite Mediation Skills trainer profiles

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Get the 2014 Mediation Skills Course Timetable

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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Frontline Management Course

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)