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Introduction to Mediation (Free Course)

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Mediation is increasingly being used to resolve disputes in many areas of life. Organisations are now recognising that unresolved disputes and inappropriately managed workplace conflict impacts upon workplace effectiveness and places an on-going drain on organisational resources. Not uncommonly, cases referred to third parties for resolution do not produce satisfactory outcomes for the parties involved. There is a growing awareness that Mediation, as an alternative mechanism for dispute resolution, has a key role to play in conflict resolution within organisations.

Book your FREE place today: If you'd like to find out what it takes to become a Mediator, why not book a place on our 1 Day Introduction to Mediation Course (Worth €195). Simply scroll down to the timetable section, choose a date and book. It's worth mentioning that places are limited and go fast.

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What's Inside the Brochure?
  • Full course & certification outline
  • Training Centres (5 Locations)
  • 2014 Timetable
Get your brochure now

What is covered on the course?

This workshop is designed to help build an initial understanding of the role of Mediation in conflict resolution. It will provide clear working definitions of mediation, the processes involved and the skills needed not only in mediation, but in dealing with conflict generally. It will give the participants clear strategies into how and why Mediation should be used in various situations such as the workplace, in the Community and in legal disputes.

What will you learn on the course?


  • Understanding the structure and principles of Mediation
  • Analysis of conflict, why it happens and how to deal with it
  • Personal responses to conflict
  • Benefits of adopting a mediation approach to conflict resolution
  • Effective listening, questioning, negotiating and communication skills

Questions & Answers (One to One Coaching)


As part of the day, each person who attends the course can have dedicated time with Andrew to discuss exactly what they would like to achieve by becoming a qualified mediator.

The process is simple. Before you attend the course you complete a brief questionnaire to help us understand your personal needs, experience and goals for the training. It can be completed in five minutes and returned to us by email. This allows us to tailor the coaching for you.

What are the opportunities?

Based on a recent "30 Best Careers" ranking report it was found that mediators performed very well based on pay, forecast job growth, prestige and job satisfaction.

Letting a mediator handle dispute can be a more cost-efficient, private and effective solution compared to bringing the case to court and/or hiring lawyers or solicitors. The profession continues to gain popularity all over the world and anticipates growth in employment opportunities.

Most mediators are employed by:

  • Local & State Government
  • Schools & Universities
  • Legal Service Providers
  • Corporations
  • Insurance Providers
  • Independent Mediation & Arbitration Business's
  • Independent Mediator

Mediation skills are a valuable asset to your career and many employers find it highly desirable that employees hold these skills. For example those who work in:

  • Management
  • Customer service
  • Counseling & psychology
  • Education
  • Law enforcement
  • Human resources
  • Community workers

Mediation is a meaningful and rewarding profession in which you will actively facilitate negotiation and settlement between disputing parties by providing direction and encouragement, working collaboratively with the parties and finding creative ways to reach a mutual solution.

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Supervisory Management Course

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1 Day Free Course (Worth €195)

***It's worth mentioning that places are limited and go fast. Don't miss out!

Get DCM Full Course Brochure, Testimonials & 2016 Timetable Instantly

Get your brochure now

Get the Introduction to Mediation Brochure Instantly

What's Inside the Brochure?
  • Full course & certification outline
  • Mediation career opportunities
  • 2014 Timetable

Download

Mediation Skills Onsite Guide

  • Full details of the Mediation Skills Course

  • Case studies from companies we have delivered the Mediation Skills Course onsite with

  • 2014 Timetable for our public courses

  • Our onsite Mediation Skills trainer profiles

Download Now

Get the 2014 Mediation Skills Course Timetable

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

Download Now

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Introduction to Mediation Course

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)