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Key Account Management Training

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Onsite Training?

We can come to you - wherever you are with work- shops and training sessions tailored to your specific needs.

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Strategic partnership is the new account management. How can you adopt client-style thinking to add value and drive results at a higher level? In the current climate, value is more important than ever and is remembered long after price is forgotten. By developing a meaningful dialogue with your clients you will build strong emotional ties and be seen as the go to supplier. They say communication is king when it comes to relationships. This short course is designed for those looking to use effective communication to add value and build loyalty to drive bottom line results.

DCM can develop customised solutions or deliver off-the-shelf courses in-house for your team. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.

Get Answers to Your Questions in the Key Account Management Course Brochure. The brochure contains: Course Format; Trainer Profiles; Previous Clients; Course Syllabus; Full 2018 Timetable & Course Fee. 

Get the Key Account Management Brochure & 2018 Timetable Instantly

What's Inside the Brochure?
  • Full course outline
  • Training Centres (5 Locations)
  • Fee and 2018 Timetable
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What you will learn:

  • Help clients see the bigger picture of your services and their positive impact
  • Drive measurement and ROI to keep clients engaged
  • Build strong client relationships that last and are based on mutual respect
  • Compete on value not price
  • Develop benefit led credentials that your clients and prospects will love

What is covered on this course?


  • Understanding your clients world, language and challenges
  • Delivering tangible return on investment
  • Top tips to generate client love
  • Defining and communicating your key point of difference
  • Avoiding the re-pitch to become irreplaceable
  • Key account management skills
  • Client relationship management
  • Enhanced communication skills

This is course is designed for anyone who is involved with creating, managing and developing relationships with customers, and who wants to develop a solid understanding of the reasons for, and the skills involved in, maximising the commercial benefit of these relationships.

How does it Work?

Onsite Training is when we come to you to provide training on your premises or at a location of your choice. Not only will we run the course at a time and venue that suits you, we will also develop a unique programme particular to the developmental, cultural and business requirements of your company.

What's Involved?


Step 1 | After initial discussions, you meet with our training specialist. Here you both work together to design and sculpt a more comprehensive programme outline.

Step 2 | From this outline, a course is designed which addresses your exact needs. Sometimes this involves a completely new course designed from scratch, this depends on your needs.

Step 3 | Once you're happy with everything, the trainer will deliver the course at a venue of your choice on a date that suits.

Step 4 | Once complete, feedback will be gathered from delegates to ascertain the ‘true’ impact. And finally a report will be compiled for you outlining outcomes alongside your stated objectives.

Get a tailored training quote for your key account management training today Get Your Quote

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Location Date Max Attendee Registered
(so far)
Booking
Dublin | Training Centre 25 March 2016 14 14 Fully Booked
Dublin | Training Centre 25 May 2016 14 14 Fully Booked
Dublin | Training Centre 4 November 2016 14 14 Fully Booked

Get the Full Course Brochure & 2018 Timetable Instantly

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Get the Staff Appraisal Brochure Instantly

What's Inside the Brochure?
  • Full course & certification outline
  • Career opportunities & trends
  • Fee's and 2018 Timetable

Download

Mediation Skills Onsite Guide

  • Full details of the Mediation Skills Course

  • Case studies from companies we have delivered the Mediation Skills Course onsite with

  • 2014 Timetable for our public courses

  • Our onsite Mediation Skills trainer profiles

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Get the 2014 Mediation Skills Course Timetable

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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Key Account Management

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)