Sales for Non Sales People Course
Onsite Training?
We can come to you - wherever you are with work- shops and training sessions tailored to your specific needs.
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It's good to know some sales techniques, even if you don't work in a formal sales role. We see it all the time, a lot of people have no interest or ability to sell, and as a result they only reluctantly perform their selling duties, and ultimately gravitate back to their comfort zone, such as customer service or account management. Everyone should know how to sell, regardless of whether they are in a sales role or not. In the current climate it is vital that all communication with customers achieves maximum return and client satisfaction and that's what you will learn on this sales course. This course is also suited for anyone looking to move into a more sales focused role.
DCM can develop customised solutions or deliver off-the-shelf courses in-house for your team. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.
Get Answers to Your Questions in the Sales for Non Sales Course Brochure. The brochure contains: Course Format; Certification; Trainer Profiles; Previous Clients; Course Syllabus; Full 2018 Timetable & Course Fee.

Get the Sales for Non Sales Brochure & 2018 Timetable Instantly
What's Inside the Brochure?- Full course & certification outline
- Training Centres (5 Locations)
- Fee and 2018 Timetable
What will you get at the end of this course?
- A greater understanding of the full sales cycle and all the surrounding departments
- Recognition of the importance of active listening and a clear structure to enhance your questioning technique
- Tried and tested sales techniques that will maximise your personal impact and add value to your organisation
- An opportunity to practice your skills in a safe environment
- A better selling mindset
- Increased confidence in representing your organisation and promoting any product or service
What will you learn on this course?
- Understanding sales
Traditional vs. modern selling; The importance of the sales function within your organisation; What does a good salesperson look like in current times? Banishing stereotypes; The sales cycle - who the key players are and how they contribute to the overall sell; 'Everyone sells' - what is the sales element in your role, where do you fit into the sales cycle and how to increase client retention - Understanding your customers
Selling psychology; Why do we buy, how do we buy and what makes us buy?; How can you help build good customer relationships?; Extending customer lifetime value - Selling skills
Communication excellence and rapport building; Identifying new business opportunities; Up-selling and cross-selling; What are features and benefits?; Questioning & active listening techniques; Buying signals and the power of that additional question
How does it Work?
Onsite Training is when we come to you to provide training on your premises or at a location of your choice. Not only will we run the course at a time and venue that suits you, we will also develop a unique programme particular to the developmental, cultural and business requirements of your company.
What's Involved?
Step 1 | After initial discussions, you meet with our training specialist. Here you both work together to design and sculpt a more comprehensive programme outline.
Step 2 | From this outline, a course is designed which addresses your exact needs. Sometimes this involves a completely new course designed from scratch, this depends on your needs.
Step 3 | Once you're happy with everything, the trainer will deliver the course at a venue of your choice on a date that suits.
Step 4 | Once complete, feedback will be gathered from delegates to ascertain the ‘true’ impact. And finally a report will be compiled for you outlining outcomes alongside your stated objectives.
Get a tailored training quote for your sales for non sales training today Click Here

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Location | Date | Max Attendee | Registered (so far) |
Booking |
---|---|---|---|---|
Dublin | Training Centre | 24 February 2018 | 14 | 14 | Fully Booked |
Dublin | Training Centre | 26 May 2018 | 14 | 14 | Fully Booked |
Dublin | Training Centre | 15 September 2018 | 14 | 11 | Book Now |
