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Sales Relationship Management Training

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Onsite Training?

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Relationships are important in sales, many sales professionals loose sale potential due to their inability to build relationships with customers. If you’re looking for a long term, regular, customer, this session is ideal to help improve your relationship building skills. This Relationship Selling & Management Session is designed to help sales teams to focus on building long term, mutually beneficial relationships and increasing customer retention.

DCM can develop customised solutions or deliver off-the-shelf courses in-house for your team. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.

Get Answers to Your Questions in the Sales Relationship Management Course Brochure. The brochure contains: Course Format; Trainer Profiles; Previous Clients; Course Syllabus; Full 2018 Timetable & Course Fee.

Get the Relationship Management Brochure & 2018 Timetable Instantly

What's Inside the Brochure?
  • Full course outline
  • Training Centres (5 Locations)
  • Fee and 2018 Timetable
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What will I get out of it?

  • Methods to analyse and prioritise a range of client relationships
  • An appreciation of how to shape people’s perceptions positively
  • The confidence to build rapport and network effortlessly
  • Win more business through effective relationship management

What is covered on this course?


  • Building and Keeping Rapport Skills

    Build rapport with clients is important. Keeping the connection and relationship going is vital to your sales success. Learn how you can continue to build on the existing rapport to create a red hot lead.

  • Creating an impression

    Building an impression is important. We have the first impression and also the last point of contact we had with our client. These impression make an impact to your client with your products, services and organisation. Learn how you can keep up appearances and increase your impressions effectiveness.

  • Why it is important to build relationships?

    Sales is all about relationships. If you cannot create trust, credibility and a connection, it will prevent you from making more sales. In this session we provide the participants some personal skills in building relationships.

  • Communication Techniques

    Communication is the key to make all these modules come together and build a flowing sales process. Being able to communicate effectively through every step will help you reach your end result or goal. This part of the session helps you to build on existing communication skills.

  • How to improve relationship at every meeting

    Every time you meet a client or customer it is an opportunity to improve on the existing relationship. We provide additional points here to highlight the importance of relationships in sales.

  • Wrap up and Q & A Session


How does it Work?

Onsite Training is when we come to you to provide training on your premises or at a location of your choice. Not only will we run the course at a time and venue that suits you, we will also develop a unique programme particular to the developmental, cultural and business requirements of your company.

What's Involved?


Step 1 | After initial discussions, you meet with our training specialist. Here you both work together to design and sculpt a more comprehensive programme outline.

Step 2 | From this outline, a course is designed which addresses your exact needs. Sometimes this involves a completely new course designed from scratch, this depends on your needs.

Step 3 | Once you're happy with everything, the trainer will deliver the course at a venue of your choice on a date that suits.

Step 4 | Once complete, feedback will be gathered from delegates to ascertain the ‘true’ impact. And finally a report will be compiled for you outlining outcomes alongside your stated objectives.

Get a tailored training quote for your sales relationship management training today Get Your Quote

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Location Date Max Attendee Registered
(so far)
Booking
Dublin | Training Centre 25 March 2016 14 14 Fully Booked
Dublin | Training Centre 24 June 2016 14 14 Fully Booked
Dublin | Training Centre 21 November 2016 14 14 Fully Booked

Get the Full Course Brochure & 2018 Timetable Instantly

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Get the Staff Appraisal Brochure Instantly

What's Inside the Brochure?
  • Full course & certification outline
  • Career opportunities & trends
  • Fee's and 2018 Timetable

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Mediation Skills Onsite Guide

  • Full details of the Mediation Skills Course

  • Case studies from companies we have delivered the Mediation Skills Course onsite with

  • 2014 Timetable for our public courses

  • Our onsite Mediation Skills trainer profiles

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Get the 2014 Mediation Skills Course Timetable

  • Nationwide locations and venues for 2014

  • Areas include | Dublin, Cork, Galway, Limerick, Meath and many other counties

  • Onsite training is also an option

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Sales Relationship Management

How can we help?

Thanks for getting in touch.

All of our team are currently busy with customers, so please leave your email address and we will get back to you within 10 minutes.

We promise :)