This course will provide learners with the knowledge and skills to Establish simple ways to make winning sales presentations and learn how to deal confidently with objections and close the deal.
- Traditional vs. modern selling
- The importance of the sales function within your organisation
- The sales cycle - who the key players are & how they contribute to the sell
- Selling psychology
- How can you help build good customer relationships?
- Extending customer lifetime value
- Communication excellence and rapport building
- Identifying new business opportunities
- Up-selling and cross-selling
Please Note: Each delegate will leave the course with an action plan for the workplace