In the course we will analyse your closing technique and highlight areas for improvement.
- Closing is the ultimate goal of every sale.
- Creating a closing culture
- Finalising the sale
- How to employ a variety of closing techniques depending on the customer’s response and the interaction.
- How to react if the customer is still not ready to buy.
- How to follow up on each sale to ensure customer satisfaction and preserve the sales relationship.
- Understanding Factors That Drive Buying Decisions
- Building Credibility Throughout the Sales Process
- Advanced Sales Techniques
Please Note: Each delegate will leave the course with an action plan for the workplace