This course will allow you to communicate more effectively and increase your confidence when communicating face-to-face.
- Identifying and using different communication styles
- Barriers to effective communication
- Understanding the other person's perspective
- Understanding when and how to ask a question
- Taking the time to question rather than answer
- Using probing techniques to gather information
- Improving your concentration when listening
- Learning how to listen for feelings
- Appreciation of the other person's point of view
Did You Know? You will get free DCM Membership if you decide to book the Communication Skill Course. As a member company, you will have access to 100's of free courses for your team.