Our aim is that each learner will utilise effective questioning and listening techniques, overcome challenges and follow a best practice to evaluating and selecting the right candidate.
- Understanding competency based interviews
- How to complete an effective job analysis to define the recruitment process
- Legal matters - employment law & avoiding discrimination
- The role of the interviewer
- Developing job & candidate specifications
- Translating the job specification into the rating sheet competencies
- Reading CV's & short-listing applicants
- Preparing for the Interview- competency-based questions & general questions
- Opening, note taking & closing the Interview
- Effective Communication Skills
- Questioning Techniques
- Phrasing competency based questions and probing for answers
- Sources of Error in Interviews
Please Note: Each delegate will leave the course with an action plan for the workplace