Learn how to be a design thinker and will have the skills, tools and confidence they need to drive change across the business.
- Understand design thinking framework
- Identifying users pain points
- Learn how to gather data
- Reframing and Ideation
- Problem solving techniques
- Needs based on user personas
- Prototyping and testing
- Learn how to iterate swiftly
- How to manage frustration
Please Note: Each delegate will leave the course with an action plan for the workplace