This course will teach you the basic knowledge and skills to discover your personal management style and learn how it affects teams.
- Understanding frontline management
- Inspiring and motivating
- Key responsibilities
- Verbal and non verbal
- Your communication style
- Effective delegation
- Motivations of individuals
- Boosting 'satisfiers'
- Eliminating potential damage
- Five point process
- What should be delegated?
- Avoiding common pitfalls
- Management attributes
- Lead and motivate your team
- Monitor and evaluate performance
- Setting objectives
- Achieving objectives
- Delivering feedback
Did You Know? You will get free DCM Membership if you decide to book the Frontline Management Training course. As a member company, you will have access to 100's of free courses for your team.