At the end of the workshop learners will have the key concepts, theories, techniques and skills needed to operate effectively as an internal communicator.
- Misunderstandings & confusion when English is a second language
- Overcoming distrust & antagonism
- Dealing with different work ethics, hierarchies, sensitivities, expectations
- Aligning objectives to organisational goals
- Methodologies & practical applications
- Structuring & presenting recommendations
- The different types of social media
- Disseminating information & enabling collaboration
- Golden rules for using social media effectively internally
Please Note: Each delegate will leave the course with an action plan for the workplace