Key Account Management Training in Carlow

Key account management (KAM) defines the full relationship between your business and the customers you are selling to. It describes the individual approach of salespeople to their customers in order to create a long everlasting business relationship. This 1-day course has been designed to help your staff identify, manage and maintain key business accounts. Staff will become familiar with the stages of development of an account to key account status so that they will understand individual account behaviour and motivation.

Location & Timetable: This course is run every 2 months locally. To get the full schedule and location details download the course brochure.

Support

Dedicated team of trainers and staff, committed to delivering support and advice to our customers.

Experience

We have over 12 years experience providing training for individuals, small, medium and large companies.

Training Team

Our trainers combine professional know-how with experience in their chosen training field.

Quality Assured

Safeguard your training investment. We offer courses accredited by national and international certification bodies.

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Get the Key Account Management Training Course Brochure & 2021 Timetable Instantly

Full Course Outline

What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2020/2021 & Fee.

Membership Details

By becoming a Member with DCM, you will gain access to exclusive free courses and substantial discounts on our certified courses.

Customer Stories

We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.

Team Development Needs?

Do you have team development needs? An inhouse training solution is typically less expensive per head than publicly scheduled courses and provides greater business relevance.

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WHY CHOOSE THIS KEY ACCOUNT MANAGEMENT TRAINING COURSE?

This course also looks at encouraging learners to adapt their own selling style to develop the account and to maintain key records and account information.

Practical Approach

Role-play exercises, with feedback from fellow delegates and the trainer, will be a feature of the course and delegates will be encouraged to share real life experiences.

Convenient Locations in Carlow

The course is run in the Talbot Hotel Carlow, Portlaoise Rd, Carlow and The Courthouse Hotel, Dublin St, Carlow. The course includes lunch, parking and the full course materials.

Small Intimate Class Size

Wedged in a room with 30 other people might work for some, but it's not for us and probably not for you either. You work and learn best in small groups.

96% Of people who attended our training courses would recommend to others

521 Number of companies & government agencies we worked with in 2019.

93% Of our customers say they're very or extremely satisfied with our trainers

What is covered in this course?

At the end of the course each delegate will know how to develop long term relationships and be able to plan and develop relationships with key people.

Key Account Management

Understanding key account management
Development of an account
Asking high-value questions

Client Relationship Management

Adapt your own selling plan to your account
Plan and develop relationships with key people
Understanding the customer & adapting the sales pitch

Presenting your Product/Service

Setting up a review to strengthen the key relationship
Understanding account behavior
Knowing when and how to close the sale

Please Note: Each delegate will leave the course with an action plan for the workplace

Need Some Advice?

We have an excellent team who are more than happy to give you advice about the course. It doesn't matter what the question please ask, we'd be delighted to help.

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DCM Learning Who We Are and What We’re About

DCM Learning is an award provider of training and consultancy solutions to global brands.

What We Do

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. We work closely with industry to define the skills and qualifications required to thrive.

At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success.

Our Customers

We work with small and large companies, individuals, Government Agencies, Universities and blue-chip companies such as Keelings, Google, Zendesk, Novartis, IBM and Symantec, so you can have confidence in our ability to deliver the results you want to achieve.

Our Certification Partners

Inhouse Training? In Your Office, In Carlow. We'll Come to You.

Looking for a Tailored Course?

We’ll work with you to create a course that your team and your business need. Get in touch and you'll have a quote within an hour.

978 THE NUMBER OF COMPANIES WE DELIVERED INHOUSE TRAINING WITH LAST YEAR

87.3% OF COMPANIES WHO RETURNED FOR MORE TRAINING

37 27 FULL TIME TRAINING CONSULTANTS PLUS 10 SUPPORT STAFF

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Locations

Locations: The course is run in the Talbot Hotel Carlow, Portlaoise Rd, Carlow and The Courthouse Hotel, Dublin St, Carlow.

What's included: A delicious lunch with tea/coffee, free parking, WIFI and course materials.

Got Questions?: Call (059) 9188039

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