This course will teach you the basic knowledge and skills to develop as professional account manager and in turn increase sales revenue and profit from existing clients.
- Understanding key account management
- Development of an account
- Asking high-value questions
- Adapt your own selling plan to your account
- Plan and develop relationships with key people
- Understanding the customer & adapting the sales pitch
- Setting up a review to strengthen the key relationship
- Understanding account behavior
- Knowing when and how to close the sale
Did You Know? You will get free DCM Membership if you decide to book the Key Account Management Training course. As a member company, you will have access to 100's of free courses for your team.