In this course, you will learn how to assess your current listening skills, understand the challenges to effective listening such as distractions, and develop behaviors that will allow you to become a better listener—and a better colleague, and mentor. The learner will be shown how to become an active listener. Being an active listener means you are engaged in the conversation and will get the most out of it as possible.

This workshop explains the science underpinning human communication. From that understanding, attendees are introduced to strategies and techniques to help them increase their listening skills and become more effective in their work.

Location & Timetable: This course is run every 2 months locally. To get the full schedule and location details download the course brochure.