This course will teach you resilience in the workplace, improving your communication skills, time management and managing obstacles whilst building stronger working relationships.
- Learning to view people as the key to your success
- The effect of your behaviour on the performance of others
- The psychology of human interaction
- The importance of effective interpersonal communication
- Barriers to communication
- Communicating, one-to-one, informally at meetings
- Dealing with and preventing conflict
- Respecting the rights, feelings and dignity of others
- Communicating difficult or personal news
Did You Know? You will get free DCM Membership if you decide to book the Personal Effectiveness Training course. As a member company, you will have access to 100's of free courses for your team.