By the end of this course, learners will have covered sales skills that allow you to discover and effectively address decision makers' needs.
- Begin sales interactions in a positive, customer-focused manner
- Optimise sales interactions to ensure time spent is beneficial to the salesperson and customer
- Create an open exchange communication channel for information throughout the sales process
- Targeted questions - develop a clear, complete and mutual understanding of customer needs
- Discuss products and services in a way that is meaningful and compelling to customers
- Continually deliver value throughout the sales process, even with clients that appear indifferent
- Structures for your customer interactions to provide long-term success
- Establishes sales best practises that you can take with you
- Reinforce the skills everyday through a concise, easy to repeat process
Please Note: Each delegate will leave the course with an action plan for the workplace