This practical management course will help you gain the skills to manage your team effectively.
- Delegation of tasks
- Time management
- Decision making
- Your leadership style
- From team member to supervisor
- Leading by example
- Making important decisions
- Being timely and decisive
- Involving staff
- Giving direction to others
- Delivering bad news
- Active listening skills
- Leadership
- Understanding diversity
- Conflict resolution
- Employment Law
- Equality
- Diversity in the workplace
Please Note: Each delegate will leave the course with an action plan for the workplace