Retail Sales Training in Clare

This highly practical 1-Day training course will develop basic sales skills for people who are new to selling in retail. On this course, delegates will learn: about selling, buying, customers' need from the retail salesperson, the importance of structuring a sales conversation and ways to engage the customer to create the best impression. By the end of the course, attendees will have a retail sales training plan, assess employee associates, choose the best systems to help with sales, and inspect what is expected.

Location & Timetable: This course is run every 2 months locally. To get the full schedule and location details download the course brochure.

Support

Dedicated team of trainers and staff, committed to delivering support and advice to our customers.

Experience

We have over 12 years experience providing training for individuals, small, medium and large companies.

Training Team

Our trainers combine professional know-how with experience in their chosen training field.

Quality Assured

Safeguard your training investment. We offer courses accredited by national and international certification bodies.

a few of the companies that trust dcm

Get the Retail Sales Training Course Brochure & 2021 Timetable Instantly

Full Course Outline

What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2020/2021 & Fee.

Discounted Rates

By becoming a Member with DCM, you will gain access to exclusive free courses and substantial discounts on our certified courses.

Customer Stories

We work with the biggest brands in Ireland including Symantec, Keelings and Vodafone but don't just take our word for it.

Team Development Needs?

Do you have team development needs? An inhouse training solution is typically less expensive per head than publicly scheduled courses and provides greater business relevance.

Find out more

WHY CHOOSE THIS RETAIL SALES TRAINING COURSE?

By the end of the course all staff will have a retail sales training plan, assess employee associates, choose the best systems to help with sales, and inspect what is expected.

Practical Approach

Role-play exercises, with feedback from fellow delegates and the trainer, will be a feature of the course and delegates will be encouraged to share real life experiences.

Convenient Locations in Clare

We run the course in the Temple Gate Hotel, The Square, Ennis, Co. Clare | The Oakwood Arms Hotel, Shannon Town, Shannon, Co. Clare.

Small Intimate Class Size

Wedged in a room with 30 other people might work for some, but it's not for us and probably not for you either. You work and learn best in small groups.

96% Of people who attended our training courses would recommend to others

521 Number of companies & government agencies we worked with in 2019.

93% Of our customers say they're very or extremely satisfied with our trainers

What is covered in this course?

This course will help you to find and relay as much product information as possible, in as nice as way possible, to keep each shopper engaged enough to buy from you.

The Approach & Greeting

The world according to a potential customer – what’s going through their head as they enter your store?
What’s going through your head as you see them enter the store?
Acknowledging customers you cannot assist immediately

Approaching Customers

The “I know exactly what I want” customer
The “I wonder if you can help me?” customer
The browsing customer & overcoming “I’m just looking” before it even occurs!

Closing The Sale

Recognising buying signals
When to ask for the business
How to ask for the business
Up-selling techniques

Please Note: Each delegate will leave the course with an action plan for the workplace

Need Some Advice?

We have an excellent team who are more than happy to give you advice about the course. It doesn't matter what the question please ask, we'd be delighted to help.

Ask a Question

DCM Learning Who We Are and What We’re About

DCM Learning is an award provider of training and consultancy solutions to global brands.

What We Do

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. We work closely with industry to define the skills and qualifications required to thrive.

At our core, we believe people learn best by doing. We design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking, building critical capabilities and unleashing business success.

Our Customers

We work with small and large companies, individuals, Government Agencies, Universities and blue-chip companies such as Keelings, Google, Zendesk, Novartis, IBM and Symantec, so you can have confidence in our ability to deliver the results you want to achieve.

Our Certification Partners

Inhouse Training? In Your Office, In Clare. We'll Come to You.

Looking for a Tailored Course?

We’ll work with you to create a course that your team and your business need. Get in touch and you'll have a quote within an hour.

978 THE NUMBER OF COMPANIES WE DELIVERED INHOUSE TRAINING WITH LAST YEAR

87.3% OF COMPANIES WHO RETURNED FOR MORE TRAINING

37 27 FULL TIME TRAINING CONSULTANTS PLUS 10 SUPPORT STAFF

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Locations

Locations: The course is run in the Temple Gate Hotel, The Square, Ennis, Co. Clare | The Oakwood Arms Hotel, Shannon Town, Shannon, Co. Clare

What's included: A delicious lunch with tea/coffee, free parking, WIFI and course materials.

Got Questions?: Call (065) 671 9032

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