This course will teach you the basic knowledge and skills to achieve sales targets, learn how to deal confidently with objections and to close the deals.
- Traditional vs. modern selling
- The importance of the sales function within your organisation
- The sales cycle - who the key players are & how they contribute to the sell
- Selling psychology
- How can you help build good customer relationships?
- Extending customer lifetime value
- Communication excellence and rapport building
- Identifying new business opportunities
- Up-selling and cross-selling
Did You Know? You will get free DCM Membership if you decide to book the Selling Skills course. As a member company, you will have access to 100's of free courses for your team.