This course will teach you the basic knowledge and skills to develop your core communication and leadership skills, providing direction and guidance for your team..
- Quality that make a good team leader
- Delegation
- Time management
- Your leadership style
- From team member to leader
- Leading by example
- Being timely and decisive
- Involving staff
- Decision making
- Giving direction to others
- How to deliver bad news
- Active listening skills
- Effective delegation
- Setting clear objectives
- Difficult team members
- Conflict resolution
- Changing attitudes
- Negotiation skills
Did You Know? You will get free DCM Membership if you decide to book the Team Leadership Training course. As a member company, you will have access to 100's of free courses for your team.