This comprehensive course equips experienced professionals with the essential skills required for medical administration. Participants will develop a strong understanding of medical terminology, ensuring effective communication within healthcare settings.
The course covers the management of patient records, including confidentiality, compliance with data protection regulations, and efficient record-keeping practices. Additionally, learners will gain insights into key healthcare processes, such as appointment scheduling, insurance and billing procedures, and coordination between medical teams.
This course is ideal for anyone starting a career in medical administration. It covers essential skills, including medical terminology, patient records, and healthcare processes.
- Healthcare services in Ireland
- Confidentiality and Ethics
- Medical Abbreviations
- Anatomy Basics
- Medical Dictations
- Commands vs. Content
- Medical Secretary Duties
- Appointment Scheduling
- Active Listening
- Verbal Communication
- Customer Service Excellence
- Building Connections
Please Note: This course offers over 18+ hours of expert content, and you'll receive a certificate upon completion.