Reports communicate information that has been compiled as a result of research and analysis of data and of issues. Reports can cover a wide range of topics but usually focus on transmitting information with a clear purpose, to a specific audience. Good reports are documents that are accurate, objective and complete.
In this highly popular course, lead by our expert trainer, learn everything there is to know about report writing with an introduction to report writing, writing in plain English and proofreading, structuring reports and common mistakes to avoid.
This short bitesize session will offer tips on appreciating the importance of preparing for meetings, taking minutes from virtual meetings, gaining an understanding of what needs to be recorded, the importance of plain English and looking at how to produce the final professional document.
The session is intended for anyone in a supportive role who has responsibility for documenting meetings and recording actions required. The practical elements you cover are great whether you’re in a job and need to top up your skills, or whether you’re looking to prove in interviews that you’re ahead of the game.
We all have mental health and we can all improve it. So why don’t we work on our mental well-being in the same way that we try to work on our physical well-being?
The cost to the economy resulting from physical and mental illnesses is in excess of €8 billion a year. This exerts a tremendous burden on the workplace: lost man-hours lost productivity due to sick leave and absenteeism. This 1-hour virtual session focuses on managing stress, boosting personal effectiveness and productivity and using tools and techniques to improve mental and physical health.
Building your resilience is one of the best ways to handle a crisis since resilient people and teams are more adaptive, flexible, and collaborative. The type of crisis you may face is often unpredictable. If a crisis is prolonged, and you don't intentionally maintain your resilience or optimism, you risk becoming burned out and ineffective.
This virtual session will give you the tools needed to protect yourself from the negative effects of stress from internal and external sources during a crisis and how to stay focused and optimistic. We will show you how to build individual and team resilience during a crisis.
Being aggressive is often defined as establishing one's rights in a way that violates or ignores the rights of others: In other words, getting your own way at other people's expense. Aggressive behaviour often involves putting people down, making them feel guilty, intimidated, small, incompetent, foolish or worthless.
In this course, learn and understand more about aggression, what organisational supports should be in place, learn about the differences between physical and communicative aggression and how to manage aggression with assertive feedback.
Confidence allows you to speak concisely and with clarity. Professionals who communicate with confidence can convey what they want to their clients and co-workers in a clear and efficient manner. Effective communication is critically important for career advancement.
In this course, learn to improve your communication skills to communicate with confidence and build your inner knowing that you are capable and can rely on your skills and strengths to handle what may come your way.
Change management is defined as the methods and manners in which a company describes and implements change within both its internal and external processes. All involved individuals must understand the progress through the various stages and see results as the change cascades.
When change is not managed correctly it can have a huge impact on an organisation and its employees causing a lack of support, resistance, increase in costs and delays to implementation. In this course, learn how to overcome common change management obstacles as well as building your skills and knowledge on how to manage change effectively with onboarding and implementation techniques.
Our Lean Six Sigma Yellow Belt overview course will help you to understand how to optimise processes, reduce costs, and improve quality. With this course, you will improve your understanding and awareness of lean processes and techniques.
Established Lean Yellow Belts can become effective team members resulting in improved performance and reduced timescales for Lean Six Sigma projects.