On-Demand Category for Membership Page

Time Management

3hrs 18 minutes

Self-paced

Course Details

Good time management reduces stress and helps you achieve more with less effort. This course shows you how to take control of your schedule, focus on priorities, and make the best use of your day.

Discover practical tools and techniques to plan effectively, avoid procrastination, and balance productivity with wellbeing.

What you’ll learn:

Importance of effective time management
Learn how to prioritise tasks and goals
Apply techniques to reduce procrastination
Build healthier habits for balance and productivity

Interviewing Skills

3hrs 20 minutes

Self-paced

Course Details

Strong interview skills can open the door to new opportunities. This course helps you prepare with confidence, communicate your strengths, and make a lasting impression.

Learn how to handle common interview questions, present yourself effectively, and build the confidence to succeed in any interview situation.

What you’ll learn:

Understand what employers look for in interviews
Learn strategies to prepare and practise effectively
Develop skills to answer questions with confidence
Present yourself positively to stand out

Technical Report Writing

2hrs 27 minutes

Self-paced

Course Details

Clear and concise technical reports are essential for sharing complex information effectively. This course helps you structure reports, present data clearly, and communicate with precision.

Learn practical techniques to plan, write, and edit technical reports that are professional, accurate, and easy to understand.

What you’ll learn:

Understand the purpose and structure of technical reports
Learn how to present data and findings clearly
Apply techniques for clear, concise writing
Edit and refine reports for accuracy and impact

Mentoring Skills

3hrs 9 minutes

Self-paced

Course Details

Effective mentoring helps others grow while strengthening your own leadership skills. This course shows you how to build supportive relationships, share knowledge, and guide others with confidence.

Learn practical techniques to set clear expectations, give constructive feedback, and create an environment where mentees can thrive.

What you’ll learn:

Understand the role and responsibilities of a mentor
Build trust and supportive relationships
Learn how to give effective feedback
Develop strategies to guide and motivate others

Minute Taking Skills

1hr 44 minutes

Self-paced

Course Details

Accurate minutes are vital for recording decisions and keeping meetings on track. This course helps you develop the skills to listen actively, capture key points, and produce clear, professional records.

Learn how to prepare before meetings, take concise notes during discussions, and write minutes that are well-structured and easy to follow.

What you’ll learn:

Understand the purpose and importance of minutes
Prepare effectively before a meeting
Capture and summarise key information
Produce clear and professional minutes

Negotiation Skills

3hrs 30 minutes

Self-paced

Course Details

Strong negotiation skills help you reach agreements that work for everyone. This course shows you how to prepare effectively, communicate with confidence, and achieve better outcomes in both professional and personal settings.

Learn techniques to handle challenging conversations, find common ground, and build win–win solutions that strengthen relationships.

What you’ll learn:

Understand the key principles of negotiation
Learn how to prepare and plan effectively
Develop strategies to handle challenging discussions
Build confidence to achieve win–win outcomes

Project Management Essentials

2hrs 13 mins

Self-paced

Course Details

Successful projects don’t happen by chance — they need clear goals, planning, and teamwork. This course introduces the essential skills and tools to manage projects effectively from start to finish.

Learn how to set objectives, manage time and resources, and keep projects on track so they deliver results on time and within scope.

What you’ll learn:

Understand the key stages of project management
Learn how to set clear goals and objectives
Apply tools to plan and manage resources effectively
Keep projects on track and deliver successful outcomes

Agile & Scrum

2hrs 16 minutes

Self-paced

Course Details

Agile and Scrum are two of the most effective frameworks for delivering projects in today’s fast-paced environments. This course introduces the core principles and shows how they can improve teamwork, adaptability, and results.

Learn how Agile values and Scrum practices work in real projects, including roles, ceremonies, and tools that help teams deliver value faster and more effectively.

What you’ll learn:

Understand the principles of Agile project management
Learn the key roles and ceremonies in Scrum
Apply Agile practices to improve teamwork and delivery
Recognise how Agile and Scrum drive adaptability and results

Managing Remote Teams

1hr 2 minutes

Self-paced

Course Details

Leading a remote team requires clear communication, trust, and adaptability. This course helps you develop the skills to manage performance, keep people engaged, and build strong connections from a distance.

Learn practical strategies to support collaboration, motivate your team, and overcome the unique challenges of remote and hybrid working environments.

What you’ll learn:

Understand the challenges of managing remote teams
Learn strategies to maintain clear communication
Build trust and engagement at a distance
Support performance and collaboration remotely

Lean Champion

2hrs 36 minutes

Self-paced

Course Details

Lean is about creating more value with fewer resources by eliminating waste and improving processes. This course equips you with the knowledge and tools to act as a Lean Champion within your organisation and drive continuous improvement.

Learn how to apply Lean principles, engage teams in problem-solving, and lead initiatives that deliver measurable improvements in efficiency and performance.

What you’ll learn:

Understand the core principles of Lean thinking
Learn how to identify and eliminate waste
Apply Lean tools to improve processes and outcomes
Champion a culture of continuous improvement

Lean White Belt

3hrs 36 minutes

Self-paced

Course Details

The Lean White Belt introduces the foundations of Lean thinking and continuous improvement. This course is ideal for anyone new to Lean who wants to understand its principles and how they can be applied in daily work.

Learn the basics of waste reduction, process improvement, and problem-solving so you can contribute to efficiency and effectiveness in your organisation.

What you’ll learn:

Understand the fundamentals of Lean methodology
Recognise the types of waste in processes
Learn basic tools for problem-solving and improvement
Apply Lean thinking to everyday work situations

Lean Yellow Belt

3hrs 42 minutes

Self-paced

Course Details

The Lean Yellow Belt builds on the foundations of Lean and equips you with the tools to take an active role in improvement projects. This course is designed for those who want to deepen their knowledge and contribute more effectively to process change.

Learn practical problem-solving methods, process mapping techniques, and team-based tools that support successful Lean initiatives in the workplace.

What you’ll learn:

Role of a Lean Yellow Belt in improvement projects
Learn key tools for analysing and improving processes
Apply problem-solving and process mapping techniques
Support Lean projects through effective teamwork

Digital Marketing

8hrs 20 minutes

Self-paced

Course Details

Digital marketing is essential for reaching and engaging modern audiences. This course introduces the core channels, tools, and strategies you need to build impactful online campaigns that drive results.

Learn how to use social media, search, email, and content marketing effectively while measuring performance to improve reach, engagement, and conversions.

What you’ll learn:

Understand the key principles of digital marketing
Learn how to use core channels effectively
Apply strategies to engage audiences and drive conversions
Measure and optimise campaign performance

Train the Trainer Overview Course

3hrs 36 minutes

Self-paced

Course Details

Great trainers don’t just deliver content — they inspire learning. This course provides an introduction to the core principles of training delivery and gives you the confidence to engage and support learners effectively.

Learn how to plan training sessions, use proven delivery techniques, and create a positive learning environment that supports knowledge transfer and skill development.

What you’ll learn:

Understand the key principles of effective training
Learn how to plan and structure a training session
Apply techniques to engage and support learners
Build confidence in delivering training successfully

Managing Hybrid Teams

48 minutes

Self-paced

Course Details

Managing a hybrid team requires balancing flexibility with connection. This course helps you develop the skills to lead effectively when your team is split between remote and in-office working.

Learn practical strategies to maintain collaboration, keep communication clear, and build a strong team culture across hybrid working environments.

What you’ll learn:

Understand the challenges of managing hybrid teams
Learn strategies to keep communication clear and consistent
Build trust and engagement across locations
Support collaboration and performance in hybrid settings

Management Overview

3hrs 22 minutes

Self-paced

Course Details

Strong management is the foundation of every successful organisation. This course introduces the core principles of management and gives you the tools to lead teams with confidence and clarity.

Learn how to set goals, delegate effectively, and motivate others while developing the skills needed to balance performance and people management.

What you’ll learn:

Understand the key responsibilities of a manager
Learn how to set clear goals and expectations
Apply techniques for delegation and motivation
Build confidence in managing people and performance

Change Management

3hrs 17 minutes

Self-paced

Course Details

Change is a constant in today’s workplace, and managing it well is essential for success. This course introduces the principles of change management and shows you how to guide teams smoothly through transitions.

Learn practical strategies to plan for change, communicate effectively, and support people in adapting so that change delivers lasting results.

What you’ll learn:

Understand the key principles of change management
Learn strategies to plan and implement change effectively
Communicate change clearly and confidently
Support teams in adapting to new ways of working

Speaking & Presenting with Confidence

2hrs 13 minutes

Self-paced

Course Details

Confident communication can make all the difference in how your message is received. This course helps you overcome nerves, engage your audience, and deliver presentations that leave a lasting impact.

Learn practical techniques to structure your content, use body language effectively, and speak with clarity and confidence in any setting.

What you’ll learn:

Understand the principles of confident communication
Learn how to structure and deliver clear presentations
Use body language and voice to engage your audience
Build confidence to speak effectively in any situation

Communicating with Confidence

3hrs 13 minutes

Self-paced

Course Details

Confident communication builds trust, strengthens relationships, and ensures your message is heard. This course helps you develop the skills to express yourself clearly and with impact in any situation.

Learn practical techniques to improve everyday communication, manage difficult conversations, and present yourself with confidence and credibility.

What you’ll learn:

Understand the foundations of confident communication
Learn how to express ideas clearly and effectively
Build confidence in handling different conversations
Strengthen relationships through clear communication

Consultative Sales Techniques

5hrs

Self-paced

Course Details

Consultative selling is about understanding customer needs and building long-term relationships, not just closing deals. This course introduces the skills and strategies to sell by adding value and solving problems.

Learn how to ask the right questions, listen actively, and position solutions that align with customer goals, creating stronger trust and better results.

What you’ll learn:

Understand the principles of consultative selling
Learn how to uncover customer needs through questioning
Build trust by listening and adding value
Position solutions that align with customer goals

Customer Service Excellence

3hrs 25 minutes

Self-paced

Course Details

Excellent customer service builds loyalty and sets organisations apart. This course helps you develop the skills to create positive customer experiences, handle challenges effectively, and represent your organisation with professionalism.

Learn practical techniques to communicate with empathy, resolve issues confidently, and go beyond expectations to deliver outstanding service.

What you’ll learn:

Understand the principles of excellent customer service
Learn how to communicate with empathy and professionalism
Handle customer challenges and complaints effectively
Build loyalty by exceeding customer expectations

Dealing with Aggressive Behaviours

2hrs 39 minutes

Self-paced

Course Details

Aggressive behaviour can be challenging to face, but with the right tools you can respond calmly and effectively. This course helps you recognise the signs of aggression and manage situations with confidence and control.

Learn practical strategies to stay composed, de-escalate conflict, and maintain professionalism when dealing with difficult behaviours in the workplace.

What you’ll learn:

Recognise the signs and triggers of aggressive behaviour
Learn techniques to stay calm and composed
Apply strategies to defuse and de-escalate conflict
Maintain professionalism in challenging situations

Dealing with Disputes & Conflict

3hrs 33 minutes

Self-paced

Course Details

Conflict is a natural part of work and life — what matters is how it’s managed. This course helps you approach disputes calmly, find constructive solutions, and turn conflict into an opportunity for positive change.

Learn practical strategies to recognise the causes of conflict, communicate effectively during disputes, and resolve issues in a way that strengthens relationships.

What you’ll learn:

Understand the common causes of conflict
Learn how to manage disputes calmly and effectively
Apply strategies to resolve conflict constructively
Build stronger relationships through positive conflict management

Emotional Intelligence

2hrs 13 minutes

Self-paced

Course Details

Emotional intelligence is key to personal and professional success. This course helps you understand your own emotions, manage them effectively, and build stronger relationships through empathy and awareness.

Learn how to recognise emotions in yourself and others, develop greater self-control, and use emotional intelligence to improve communication, teamwork, and leadership.

What you’ll learn:

Understand the core components of emotional intelligence
Recognise and manage your own emotions effectively
Develop empathy and awareness of others
Apply emotional intelligence to improve relationships and performance

Stress Management

2hrs 5 minutes

Self-paced

Course Details

Stress is a normal part of life, but unmanaged stress can affect your health, relationships, and performance. This course helps you recognise your stress triggers and develop practical strategies to manage them effectively.

Learn how to spot the signs of stress, apply simple techniques to reduce its impact, and build healthier habits that support long-term balance and wellbeing.

What you’ll learn:

Recognise the signs and triggers of stress
Learn practical techniques to reduce stress levels
Apply strategies to manage stress in daily life
Build healthier habits for balance and resilience

Facilitation Skills

3hrs 13 minutes

Self-paced

Course Details

Great facilitators know how to guide discussions, keep groups focused, and bring out the best ideas. This course helps you develop the confidence and techniques to run effective meetings, workshops, and group sessions.

Learn how to manage group dynamics, encourage participation, and create an environment where everyone feels heard and engaged.

What you’ll learn:

Understand the role and responsibilities of a facilitator
Learn techniques to manage group discussions effectively
Encourage participation and handle different dynamics
Build confidence in leading meetings and workshops

How to Create a Successful LinkedIn Profile

1hr 5 minutes

Self-paced

Course Details

Your LinkedIn profile is often the first impression you make professionally. This course shows you how to create a strong, polished profile that highlights your skills, builds credibility, and attracts opportunities.

Learn practical steps to optimise each section of your profile, showcase your achievements, and use LinkedIn effectively as a personal branding tool.

What you’ll learn:

Understand the key elements of a strong LinkedIn profile
Learn how to showcase skills and achievements effectively
Optimise your profile for visibility and credibility
Use LinkedIn as a tool for networking and opportunities

Anti-Money Laundering (AML) Awareness

1hr

Self-paced

Course Details

Money laundering poses serious risks to organisations and the wider economy. This course introduces the key principles of Anti-Money Laundering (AML) and helps you understand your responsibilities in preventing financial crime.

Learn how to recognise suspicious activity, comply with regulations, and play your part in protecting your organisation from money laundering risks.

What you’ll learn:

Understand the purpose and principles of AML regulations
Recognise the signs of potential money laundering
Learn your responsibilities in reporting suspicious activity
Support compliance and reduce financial crime risks

Anti-Money Laundering (AML) for Leaders

2hrs

Self-paced

Course Details

Leaders carry added responsibility when it comes to preventing financial crime. This course helps managers and senior staff understand their obligations under Anti-Money Laundering (AML) regulations and how to implement effective safeguards.

What you’ll learn:

Understand leadership responsibilities under AML regulations
Learn how to implement and oversee AML policies
Support teams in recognising and reporting suspicious activity
Build a culture of compliance and accountability

Data Protection: GDPR Fundamentals

1hr 20 minutes

Self-paced

Course Details

Protecting personal data is a legal and ethical responsibility for every organisation. This course introduces the core principles of GDPR and helps you understand how to handle data safely and compliantly.

Learn what GDPR means in practice, your responsibilities when working with personal data, and how to reduce risks by following best practices for data protection.

What you’ll learn:

Understand the key principles of GDPR
Learn responsibilities when handling personal data
Recognise the risks of non-compliance
Apply best practices for data protection in daily work

Mental Health Champion

2hrs

Self-paced

Course Details

This course equips you with the knowledge and confidence to raise awareness, encourage open conversations, and signpost support when it’s needed most.

Learn how to recognise signs of poor mental health, challenge stigma, and act as a positive role model in creating a supportive workplace culture

What you’ll learn:

Role and responsibilities of a Mental Health Champion
Recognise signs of poor mental health in colleagues
Encourage open conversations and reduce stigma
Signpost support and promote a positive workplace culture

Social Media Training

1hr 6 minutes

Self-paced

Course Details

This course introduces the essentials of using social platforms effectively for professional and organisational success.

Learn how to build a strong online presence, create engaging content, and use social media strategically to reach and connect with your target audience.

What you’ll learn:

Understand the role of social media
Learn how to build and manage a professional presence
Create content that engages and connects with audiences
Use social media strategically to support goals and growth

Coaching for Managers

3hrs 37minutes

Self-paced

Course Details

This course helps you build coaching skills that inspire growth, improve performance, and strengthen relationships.

Learn how to use coaching techniques in everyday management, ask the right questions, and empower your team to take ownership of their development

What you’ll learn:

Understand the benefits of coaching for managers
Learn key coaching techniques and approaches
Develop skills to ask powerful questions
Apply coaching to support performance and growth

The Business Agility Framework

2hrs

Self-paced

Course Details

This course introduces the Business Agility Framework and shows how it helps organisations stay resilient, flexible, and customer-focused.

Learn the key elements of the framework, how it supports innovation, and practical ways to apply agile thinking across teams and functions

What you’ll learn:

Understand the principles of business agility
Learn the core elements of the framework
Apply agile thinking across teams
See how agility drives resilience and innovation

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Self-Paced Online Courses

Time Management

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Interviewing Skills

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Technical Report Writing

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Mentoring Skills

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Minute Taking Skills

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Negotiation Skills

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Project Management Essentials

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Agile & Scrum

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Lean Champion

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Digital Marketing

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Management Overview

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Change Management

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Speaking & Presenting with Confidence

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Communicating with Confidence

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Consultative Sales Techniques

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Customer Service Excellence

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Dealing with Aggressive Behaviours

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Dealing with Disputes & Conflict

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Emotional Intelligence

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Stress Management

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Facilitation Skills

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How to Create a Successful LinkedIn Profile

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Anti-Money Laundering (AML) Awareness

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Data Protection: GDPR Fundamentals

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Mental Health Champion

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Social Media Training

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Coaching for Managers

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The Business Agility Framework

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