Why Managing Aggressive Behaviour Matters
Strong skills in managing aggressive behaviour improve workplace safety, support wellbeing, and build professional confidence. Mastering these approaches empowers you to respond effectively in high-pressure situations.
What’s Covered in this Webinar?
This practical webinar offers clear, step-by-step guidance on how to recognise, manage, and de-escalate aggressive behaviour at work.
Participants will:
- Recognise different types of aggressive behaviour
- Understand the triggers and underlying causes
- Stay calm and professional in challenging situations
- Set boundaries using assertive communication
- Use de-escalation techniques for tense conversations
- Look after their own wellbeing following difficult interactions
Skills in Action
Engage in interactive activities and live demonstrations to reinforce essential learning points, including:
- Managing real-life scenarios with calm, measured responses
- Practising effective communication and de-escalation techniques
- Applying strategies to reduce conflict and improve workplace outcomes
Strengthen Skills with Interactive Scenarios
Take part in real-world simulations and receive instant feedback to:
- Respond confidently to different forms of aggressive behaviour
- Address workplace challenges with effective, proven techniques
- Build practical, lasting skills for managing behaviour professionally
Develop Confidence for Real-World Impact
Join us to rapidly develop your confidence and capability in handling aggressive behaviour—equipping you with tools for long-term success in any role.
What You’ll Receive After the Webinar
When you attend this webinar, you’ll get access to helpful post-session resources, including:
- Webinar Recording - Rewatch anytime
- Slide Deck – Download the slides
- Webinar Library - On-demand access
- Certificate - Emailed after the webinar
Meet Your Trainer
Olivia is an Expert Trainer
Olivia has worked closely with organisations to improve workplace culture by turning proven behaviour management strategies into practical, accessible skills.
She is committed to delivering engaging webinars that equip participants to respond to aggressive behaviour with confidence and professionalism.
Your Certification
This Certificate Proves Your Expertise
Complete the webinar to earn your certificate, demonstrating your ability to apply key skills, communicate effectively, and drive meaningful results.Showcasing this credential highlights your commitment to professional growth and practical, results-focused learning.
Interactive Training
Live Skills Workshop
Practise key professional skills and build confidence through hands-on activities, real-world scenarios, and expert-led guidance.Then engage with peers in live Zoom sessions, exchange insights, apply new techniques, and co-create practical strategies you can use right away.
