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A year-long, live learning experience designed to help you simplify processes, reduce waste, and improve how work gets done. Build practical lean skills you can apply immediately to create smoother workflows.
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Add your name and email, no extra forms.
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Ongoing, live learning designed to help teams simplify work, remove waste, and improve how processes run day to day — without adding complexity or jargon.
Member Certificates
Show your progress
Recognise the practical Lean skills you build across the series.
Share your success
Add certificates to LinkedIn with one click and demonstrate your Lean capability.
Track your development
Build a clear, CPD-friendly record of achievements as you complete the Lean Masterclass Stream.
Live, member-exclusive masterclasses delivered via Zoom. Build practical skills you can apply immediately, with recordings available anytime.
Move beyond quick fixes and recurring issues. Learn how to identify root causes, involve the right people, and address problems in a way that prevents them coming back.
Reduce unnecessary effort without compromising quality or outcomes. Learn how to identify waste, protect what matters, and improve efficiency in ways that add real value for customers and teams.
Make work visible so improvement opportunities are easier to spot. Learn how to map processes, identify friction points, and uncover quick wins that make a real difference across teams and functions.
Create standard work that supports people instead of slowing them down. Learn how to document best practice, reduce variation, and make work easier to do well across teams and functions.
Build continuous improvement habits that last beyond workshops and ideas boards. Learn how to involve teams, test small changes, and embed improvement into everyday work across teams and functions.
Design systems that support smooth, reliable work without constant firefighting. Learn how to create clarity, ownership, and flow so work continues effectively across teams and functions.
Identify what’s really limiting performance and focus improvement where it matters most. Learn how to spot constraints, relieve pressure points, and improve flow across teams and functions.
Design work systems that respond to real demand instead of constant pushing. Learn how to reduce overload, improve timing, and let work move smoothly across teams and functions every day.
Learn practical ways to motivate people through clarity, trust, and meaningful work. Discover how to create conditions where motivation is sustained without relying on speeches or short-term boosts.
Learn practical ways to address conflict early and keep conversations productive. Discover how to stay calm, focus on outcomes, and resolve disagreements without damaging trust or working relationships.
Learn practical ways to make clear, confident decisions when time and pressure are high. Discover how to stay focused, weigh options quickly, and move forward without overthinking or hesitation.
Learn practical ways to lead change while maintaining trust and engagement. Discover how to communicate purpose, involve others, and guide transitions so change feels understood rather than resisted.
Instructor
Leadership & Management Consultant and Trainer
Rachel helps managers lead with clarity and confidence. With extensive experience in leadership development and people management, she delivers clear, practical training that supports effective day-to-day management.
Qualified Trainer
Qualified in leadership development, performance management and capability.
Extensive Experience
Supporting managers with practical, real-world leadership challenges.
Practical & Supportive
Focused on simple management tools that support confident leadership.
Interactive & Purposeful
Engaging, down-to-earth sessions with space to discuss and apply learning.
Make sure you Safeguard Your Training Investment. DCM offers courses accredited by:
Course Categories
ManagementProject Mgt. & LeanAgile Project Mgt.Learning & DevelopmentCommunications + View All 165 CoursesCourse Categories
Information TechnologyWritten CommunicationPersonal EffectivenessCertified Courses + View All 165 Courses