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A live, interactive programme to design, deliver, and improve training that works. Build practical L&D skills to boost engagement, improve learning transfer, and prove impact.
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Join live, interactive sessions designed to help you design training that delivers impact. Build practical skills you can use immediately to improve learning, increase transfer, and prove value.
Member Certificates
Show your progress
Recognise the practical L&D skills you’ve developed across the stream.
Share your success
Add certificates to LinkedIn and showcase your L&D capability.
Track your development
Build a record of CPD-friendly achievements as you progress through the Learning & Development Stream.
Live, member-exclusive masterclasses delivered via Zoom. Build practical skills you can apply immediately, with recordings available anytime.
60 minutes
Live via Zoom
Identify the real training need before you build a course that won’t fix the problem. Learn how to spot the performance gap, find root causes, and define what “good” looks like so training targets the right thing.
60 minutes
Live via Zoom
Design training that people can apply, not just remember. Learn how to set clear outcomes, build practice into learning, and design sessions that lead to behaviour change back on the job.
60 minutes
Live via Zoom
Deliver training with confidence and keep learners involved throughout. Learn how to pace sessions well, handle questions smoothly, and manage the room so learning stays focused and interactive.
60 minutes
Live via Zoom
Measure what matters and show the value of learning in a clear, credible way. Learn how to evaluate training effectively, track behaviour change, and connect learning outcomes to performance.
60 minutes
Live via Zoom
Create sessions that hold attention and keep people participating throughout. Learn how to design interaction, vary activities, and maintain momentum so learning feels active.
60 minutes
Live via Zoom
Create short learning that people can complete and apply quickly at work. Learn how to design micro-lessons, reinforce key points, and build learning into busy schedules without overload.
60 minutes
Live via Zoom
Combine live sessions, self-study, and practice in a way that improves learning and transfer. Learn how to choose the right mix, connect the pieces, and keep learners moving without confusion.
60 minutes
Live via Zoom
Reinforce learning after training so behaviour actually changes on the job. Learn how to use coaching, prompts, and follow-up to support practice and keep improvements consistent over time.
60 minutes
Live via Zoom
Create clear learning content quickly without sacrificing quality. Learn how to structure content, reuse what you have, and build materials that are easy to deliver and easy to learn from.
60 minutes
Live via Zoom
Run virtual sessions that stay engaging, focused, and worth attending. Learn how to structure shorter segments, use interaction well, and keep attention in online training without it dragging.
60 minutes
Live via Zoom
Keep stakeholders supportive by setting clear expectations and showing progress. Learn how to agree learning goals, communicate updates, and manage feedback so learning stays on track and valued.
60 minutes
Live via Zoom
Help trainers deliver sessions with clarity, energy, and control from day one. Learn how to structure delivery, practise key skills, and build trainer confidence through feedback and repetition.
Instructor
L&D Trainer and Facilitation Consultant
Olivia helps organisations design and deliver learning that improves performance. A Training Consultant since 2014, she delivers practical sessions that build capability, strengthen communication, and support behaviour change at work.
Qualified Trainer
Delivers structured training programmes and accredited learning workshops in workplaces.
Extensive Experience
Supporting organisations with practical L&D workshops that improve learning and strengthen performance.
Practical & Supportive
Focused on simple communication tools—clear structure, calm delivery, and confident next steps.
Interactive & Purposeful
Engaging sessions with real scenarios, guided practice, and space to ask questions and apply learning.
Make sure you Safeguard Your Training Investment. DCM offers courses accredited by:
Course Categories
ManagementProject Mgt. & LeanAgile Project Mgt.Learning & DevelopmentCommunications + View All 164 CoursesCourse Categories
Information TechnologyWritten CommunicationPersonal EffectivenessCertified Courses + View All 164 Courses
