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A year-long, live learning experience designed to help managers handle difficult conversations, improve performance, and lead with clarity and confidence.
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Join live from any device or watch later, anytime.
Ongoing, live learning designed to help managers deal with real challenges, lead people well, and improve team performance over time.
Member Certificates
Show your progress
Recognise the practical management and leadership skills you build across the series.
Share your success
Add certificates to LinkedIn with one click and showcase your expertise.
Track your development
Build a clear, CPD-friendly record of achievements as you complete the Management Stream.
Live, member-exclusive masterclasses delivered via Zoom. Build practical skills you can apply immediately, with recordings available anytime.
60 minutes
Live via Zoom
Learn practical coaching approaches that lead to real, lasting behaviour change. Discover how to guide conversations, reinforce accountability, and help people improve performance without creating resistance.
60 minutes
Live via Zoom
Learn practical ways to delegate effectively while staying informed and in control. Discover how to set clear expectations, build trust, and ensure work is delivered to standard without micromanaging.
60 minutes
Live via Zoom
Learn practical ways to maintain high performance across your team over time. Discover how to set standards, reinforce consistency, and support people so results don’t drop once pressure increases.
60 minutes
Live via Zoom
Learn practical ways to handle difficult conversations with clarity and confidence. Discover how to address issues early, stay composed, and reach productive outcomes without escalating tension.
60 minutes
Live via Zoom
Learn practical ways to run one-to-one meetings that feel useful, focused, and engaging. Discover how to structure conversations, build trust, and make each 1:1 valuable for both you and your team.
60 minutes
Live via Zoom
Learn practical ways to set goals that people understand, commit to, and follow through on. Discover how to create clarity, build ownership, and turn intentions into consistent action.
60 minutes
Live via Zoom
Learn practical ways to run meetings that lead to clear decisions and forward movement. Discover how to set purpose, keep discussions focused, and ensure meetings result in action rather than delay.
60 minutes
Live via Zoom
Learn practical ways to communicate with clarity so people understand context, priorities, and expectations. Discover how to explain what matters, define what good looks like, and reduce confusion across your team.
60 minutes
Live via Zoom
Learn practical ways to motivate people through clarity, trust, and meaningful work. Discover how to create conditions where motivation is sustained without relying on speeches or short-term boosts.
60 minutes
Live via Zoom
Learn practical ways to address conflict early and keep conversations productive. Discover how to stay calm, focus on outcomes, and resolve disagreements without damaging trust or working relationships.
60 minutes
Live via Zoom
Learn practical ways to make clear, confident decisions when time and pressure are high. Discover how to stay focused, weigh options quickly, and move forward without overthinking or hesitation.
60 minutes
Live via Zoom
Learn practical ways to lead change while maintaining trust and engagement. Discover how to communicate purpose, involve others, and guide transitions so change feels understood rather than resisted.
Instructor
Leadership & Management Consultant and Trainer
Rachel helps managers lead with clarity and confidence. With extensive experience in leadership development and people management, she delivers clear, practical training that supports effective day-to-day management.
Qualified Trainer
Qualified in leadership development, performance management and capability.
Extensive Experience
Supporting managers with practical, real-world leadership challenges.
Practical & Supportive
Focused on simple management tools that support confident leadership.
Interactive & Purposeful
Engaging, down-to-earth sessions with space to discuss and apply learning.
Make sure you Safeguard Your Training Investment. DCM offers courses accredited by:
Course Categories
ManagementProject Mgt. & LeanAgile Project Mgt.Learning & DevelopmentCommunications + View All 165 CoursesCourse Categories
Information TechnologyWritten CommunicationPersonal EffectivenessCertified Courses + View All 165 Courses
