Understanding the core values and behaviours of management and the company as a whole is a vital part of building a high-performance team. On this bitesize virtual session we will look at the importance of caring and respecting individuals, managing diversity, displaying empathy or sympathy, counselling and comforting, encouragement and effective communication.

During the course you will look at the importance of emotional intelligence, listening to and supporting others, creating an inspiring environment and giving team members a sense of empowerment and choice.