When staff or policies need to be changed it is important to manage these changes. As a manager or leader responsible for implementing the introduction of change, having the key skills are vital for success. Using a range of tools and techniques delegates will be shown how to analysis, introduce and monitor changes. Stakeholders, team members and customers all have different attitudes and perspectives on change.

Our highly-skilled, experienced, and committed instructors have devised unique and innovative teaching methods to help willing candidates to master the process of change management.