The bitesize session will give learners the essential skills required to give feedback using the SAID model.

Giving feedback should be a positive thing where the employee feels valued and motivated, in reality, this is not always the outcome. However, if done well, stress and conflict are significantly reduced and the overall objectives of the team are met. This effective feedback training course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.