Lean is the methodology to ensure that services and products can be delivered in a flow the customer values. The methodology focuses on reducing activities that do not add value to the customer (waste).

The Lean Principles session focuses on how to apply Lean principles in the field. During the training, you will learn to recognize waste and you will receive a roadmap to optimise processes in a targeted manner. You will be amazed at the process improvement potential that you will be able to recognize and how you will be able to realize the necessary process improvement using the Lean methodology and tools taught during the course.