Supervisors need confidence in their people and process skill in order to have a positive impact on their team. Overcoming barriers to communication and giving constructive feedback is important and can have an effect on the performance of your team. Define your supervisory style and learn the skills to become more assertive and to overcome difficult behaviours and situations.
This online course aims to give the core leadership skills needed by all supervisors to successfully achieve their team's goals.
This course will focus on the core communication, motivation and leadership skills for supervisors.
- Delegation of tasks
- Time management
- Decision making
- Your leadership style
- From team member to supervisor
- Leading by example
- Making important decisions
- Being timely and decisive
- Involving staff
- Giving direction to others
- Delivering bad news
- Active listening skills
- Effective delegation
- Monitoring results
- Motivating your team
- Conflict resolution
- Changing attitudes
- Influencing skills
Please Note: Each delegate will receive the full recording of the virtual session along with the course materials.