01 524 1338
021 242 9691
Mastering essential questioning and listening techniques will help you connect better with customers and colleagues to close calls faster, identify problems, uncover additional customer needs which lead to upsell and cross-sell opportunities and strengthen customer loyalty.
This session teaches you to ask better questions, listen actively and with help build stronger relationships with customers and colleagues.
Support
Dedicated team of trainers and staff, committed to delivering support and advice to our customers.
Experience
We have over 12 years experience providing training for individuals, small, medium and large companies.
Training Team
Our trainers combine professional know-how with experience in their chosen training field.
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Safeguard your training investment. We offer courses accredited by national and international certification bodies.
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Get the Questioning & Listening Techniques Bitesize Training Brochure & 2024 Timetable Instantly
What's Inside the Brochure - Course Format; Trainer Profiles; Testimonials; Membership Details; Full 2024 & Fee.
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Why not try our free one of our Free 1 Day Live Virtual Courses. (30 to Choose From). We have topics including management, project management and lots more.
We have delivered training courses to some of the biggest organisations in Ireland so you can have confidence in our ability to deliver the results you want to achieve.
If the one day courses are too long, why not try our Free Bitesize Learning?. We have over a 100+ one hour courses to choose from including public speaking and negotiations.
The purpose of the session is to give you a basic understanding about how to develop a training needs analysis.
Please Note: Each delegate will receive the full recording of the virtual session along with the course materials.
You’ve got some question’s and we’ve got plenty of answer’s. Ask us about the course, the price, the certification, future opportunities … anything we can help with! Don’t be shy - we promise we’re really nice.
Locations: We run the course in a number of different locations around Ireland. We also offer virtual and online courses.
Got Questions?: Call (01) 5241338 or (021) 2429691
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Just to let you know, we are offering €200 credit for the course when you become a member with DCM. Join our community of over 20,000 members today.
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