Our 97.7% pass rate for this course is just the beginning. After the course, you'll have the confidence and know-how to design and deliver training immediately after the course. Our courses are designed for real-life application. Become a certified training professional with DCM.
This practical course enables you to overcome barriers to effectively and confidently deliver high impact training. This course provides guidance on the effective planning and delivery of training in the office, shop floor, retail, factory, hotel, laboratory or other areas including beauty, hairdressing, health and safety. We have had people from all areas attend this course.
During this online course, you will gain valuable, practical experience delivering mock training sessions.
- Structuring your day
- Types of activities to schedule based on time of day
- The best time to conduct reviews and summaries
- Developing professional slides
- How to design handouts
- How to engage learners
- Developing confidence and overcoming nerves
- Questioning and listening techniques
- Building rapport with your learners
- Motivate learners and keep your training fun
- Dealing with difficult delegates
- Professional image
- Models of evaluation
- Design your own evaluation forms
- Analysing the results obtained from training
- Determine training problems and improvements
- Preparing an evaluation report
- Providing written and verbal feedback
Please Note: Each delegate will receive the full recording of the virtual session along with the course materials.