Throughout your career, it's important to continually develop yourself and keep your knowledge up to date. As a member of DCM Learning, you'll have exclusive access to free online courses, discounted certified courses, events, resources, connections and the career support you need to make a difference.
Free Membership Package (Normally €295)
We know it's a difficult time for a lot of people at the moment so we just wanted to do our part and offer free access to our Membership package. (Normally €295) Please feel free to share this offer with all your colleagues, friends and family. To sign up you just need to register here.
20 Free Short Online Courses
Are you struggling to stay productive while working at home? Is it a challenge to manage your work/life balance? Do you want to maximise productivity when working fewer hours?
This 1-hour virtual session with access to 30 mins post-course Q&A section has been designed to give you the tools and techniques needed to better manage your time, work smarter not harder and increase individual and team productivity. The session will give you valuable insights into the keys traits of highly effective people. Register Here.
Are you leading a remote team? Are you looking for better ways to collaborate and communicate during this period of working from home?
On this 1 hour virtual session with access to 30 mins post-course Q&A, you will learn to manage the collaboration of remote teams via the most effective communications and enhance productivity by balancing technological and human resources. You will also learn how to create a unity of purpose and emotional connection between team members who feel isolated and out of the loop. Register Here.
Let’s face it – we’ve all had days where we felt overwhelmed by remote working or the current economic situation. Our 1-hour virtual session with access to 30 mins post-course Q&A will give you useful tips for keeping yourself and others motivated and engaged.
We will show you how you can be highly motivated and achieve your own goals. We explore the tools you need to inspire others to support those goals and discover the steps you need to take to motivate yourself and others during struggles and setbacks. By the end of this session, we will demystify motivation and give you the tools to motivate yourself and others. Register Here.
The session will give you a chance to explore your experiences and knowledge and develop a change management strategy that can be used back on the job. This strategy can then be used to ensure other people on the team are quick to accept change.
Our 1-hour Change Management session with access to 30 minute Q&A section addresses challenges and questions that companies continue to wrestle with, providing a best practice framework for how you can begin to manage change in your organisation more effectively. Register Here.
There are several characteristics that make up the Agile mindset: Positive attitude, Thirst for knowledge, Goal of team success, Pragmatism and Willingness to fail, if you would like to adopt this mindset, this session is for you.
Our 1-hour virtual session with access to 30 mins post-course Q&A will look at some of the key principles and terminologies surrounding Scrum and Agile and the tools needed to effectively implement Agile in the workplace. Register Here.
When a problem or challenge crops up at work, do you scramble for possible solutions? Do you feel pressured, uncertain, anxious? Are you considering all your options? Are you overlooking anything?
Critical thinking is an essential part of everyday life, considering reasons for or against some claim or action is required across all fields of knowledge and decision-making. Our 1-hour virtual session with access to 30 mins post-course Q&A provides the basic groundwork for critical thinking. You will gain insight into what it means to think critically in order to achieve greater organisational success. Register Here.
Take your LinkedIn profile to the next level and turn it into a powerful career tool that spotlights your skills, experiences and impresses your network of connections and potential connections.
LinkedIn is one of the most powerful professional and business networking tools to find jobs, connect with like-minded people and share industry experience. This 1-hour virtual session and 30 minute Q&A section will show you how crucial is it to create a memorable LinkedIn profile which can help you grow in your career and open new opportunities. Register Here.
Conflict negotiation is not just essential but also unavoidable. This session is to help you understand what conflict is and how, in a changing work environment, conflict can spiral if not handled effectively.
Our 1-hour virtual session with access to 30 mins post-course Q&A will demonstrate and teach correct conflict negotiation principles, help you manage any conflict situation and enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner. Register Here.
This 1-hour Selling Over The Phone virtual session with access to 30 minute Q&A section has been designed to help you convert your existing face to face sales skills into successful telephone sales skills. During this unprecedented time, this session will help and support you by giving you the confidence and security in your telephone selling talents.
The session looks at strategies to maximise your selling success when selling over the telephone including handling challenging gatekeepers, preparing an engaging introduction and sales pitch, overcoming objections and advanced closing techniques to ensure you are delivering a clear, consistent and compelling sales message. Register Here.
It is now widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual's success.
Our 1-hour virtual session with access to 30 mins post-course Q&A explores the fundamental principles of Emotional Intelligence and will help you develop your personal leadership skills, enabling you to perform and lead at your best, and connect with others in a more meaningful way. Register Here.
Mapping a customers journey is a process to help you understand your customers experience by uncovering moments of both success and failure. Done right, it reveals opportunities to satisfy customer pain points and differentiate your brand by exposing new opportunities to provide additional value to your customers.
In this 1 hour virtual session with access to 30 mins post-course Q&A, you’ll discover how to use customer journey mapping to understand customer behaviours, mindsets and emotional motivations across interactions with your company. Register Here.
We all have mental health and we can all improve it. So why don’t we work on our mental well-being in the same way that we try to work on our physical well-being?
The cost to the economy resulting from physical and mental illnesses is in excess of €8 billion a year. This exerts a tremendous burden on the workplace: lost man-hours lost productivity due to sick leave and absenteeism. This 1-hour virtual session with access to 30 mins post-course Q&A focuses on managing stress, boosting personal effectiveness and productivity and using tools and techniques to improve mental and physical health. Register Here.
Anyone can tell a story, but telling a story that makes a relevant point and gets results requires a deliberate story strategy. It requires an understanding of the art and science of storytelling.
Our 1-hour Storytelling session with access to 30 minutes Q&A will help you create momentum that leads to identifying and closing more business opportunities. Having a process and the skills needed to tell an effective story will enable you to make personal connections. The session covers the importance of understanding the audience you are connecting with and how to keep them engaged throughout with essential delivery and personal skills. Register Here.
Having the right Project Management techniques will help you work effectively while managing or overseeing projects in the workplace.
Our 1-hour virtual session with access to 30 mins post-course Q&A is focused on exploring the fundamental principles of successful project management and incorporates a number of easy to apply, effective tools and techniques that will allow you to become more confident and competent in managing a project. Register Here.
This Practical Problem Solving 1 hour virtual session with access to 30 mins post-course Q&A will provide you with an understanding of the skills required to apply the A3 process effectively in the workplace
You will learn how to describe a problem, its nature, scope and impact, understand how and when to use the Seven Quality Tools and the importance of visual management techniques to expose abnormalities against a standard or plan. Register Here.
In today’s current situation, remote working is becoming the new normal. Having the skills and ability to effectively collaborate in a virtual environment is essential to organisational success.
Meetings are an essential form of communication for all organisations. Run badly, they can lead to frustration, be a waste of time and money and lead to bad decision making. Run well, meetings are a source of inspiration and information. They can solve problems, strengthen teams and provide a clear purpose going forward. Register Here.
Are you afraid of change? Do you want to create a culture of idea creation and continuous improvement? Do you want to work smarter not harder?
Our 1-hour virtual session with access to 30 mins post-course Q&A has been designed to get you thinking in a Lean way, examining areas where you can cut out waste and save time, money and resources. The aim of this session is to improve your understanding and awareness of lean processes and techniques. Register Here.
Do you deliver remote or face to face presentations on a regular basis? Do you struggle with nerves and stumble over questions asked? Do you want to make a better impression?
Our 1-hour virtual session and 30 mins Q&A section will give you tips to make the most of every presentation you deliver, whether its a sales pitch, team talk or a training seminar. You will conquer your nerves and make a great impact. Register Here.
When a discussion must take place and you know emotions and opinions will get in the way of the true message and intention– you are entering into a crucial conversation. For some of us, we avoid these conversations with the hope that “it will all work out”. The good news is that these conversations do not have to be this way.
Our 1-hour virtual session with access to 30 mins post-course Q&A section focuses on the critical elements needed to communicate effectively, such as working with others, emotional intelligence, communicating with impact and identifying best practice approaches. Register Here.
Do you want to write effective Web content? Are you hoping to write more persuasively? Do you want to develop engaging blog and social media posts?
This 1 hour virtual with access to 30 mins post-course Q&A section looks at how people actually read copy online and how you need to prepare, write and edit your copy to meet that reality. The session will cover the principles and techniques involved in getting text right for an online environment. Register Here.
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