Negotiating Conflict Bitesize Course
Conflict negotiation is not just essential but also unavoidable. This session is to help you understand what conflict is and how, in a changing work environment, conflict can spiral if not handled effectively.
Our 1-hour bitesize session will demonstrate and teach correct conflict negotiation principles, help you manage any conflict situation and enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner. At the end of the bitesize session, you will have a greater understanding of the nature of conflict.
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Facilitation Skills Bitesize Course
The aim of this session is to give you an overview of the skills needed to guide meetings/events through to a successful outcome. The session will look at the essential characteristics of an effective facilitation session and how to structure it - what to do and what not to do, how to use flip charts and other tools effectively, manage your nerves and best use your communication skills to give clear instruction.
By the end of this session, you will be able to assess your current skills against a range of facilitation styles and have a personal action plan to implement back on the job.
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Importance of Body Language Bitesize Course
Put simply, body language is the unspoken element of communication that we use to reveal our true feelings and emotions. Our gestures, facial expressions and posture, for instance. When we are able to "read" these signs, we can use it to our advantage. For example, it can help us to understand the complete message of what someone is trying to say to us and to enhance our awareness of people's reactions to what we say and do.
We can also use it to adjust our own body language so that we appear more positive, engaging and approachable. You will gain tips and techniques to identify both positive and negative body language.
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Communications Skills Bitesize Course
Our bitesize session will give you the skills needed to communicate professionally and build better relationships with customers and colleagues.
The session will focus on communicating effectively within a business while working alongside others, emotional intelligence, how to get your message across clearly, how to adapt your communication style based on the situation and the correct language to use.
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Emotional Intelligence Bitesize Course
It is now widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual's success.
Our 1-hour bitesize session explores the fundamental principles of Emotional Intelligence and will help you develop your personal leadership skills, enabling you to perform and lead at your best, and connect with others in a more meaningful way. This session will provide you with all the skills needed to be emotionally intelligent in the workplace.
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Inhouse Tailored Training for Your Team
We provide training programs that are developed by industry, for the industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your Coaching education needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you are in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.
