Course Overview
When a discussion must take place and you know emotions and opinions will get in the way of the true message and intention – you are entering into a crucial conversation and crisis communication skills is key. For some of us, we avoid these interactions with the hope that “it will all work out”. The good news is that these interactions do not have to be this way.
Our Crisis Communication skills session focuses on the critical elements needed to communicate effectively, such as working with others, emotional intelligence, communicating with impact and identifying best practice approaches. You can learn how to have these important conversations with less stress, increased confidence and achieve the results you are looking for.
Meet Your Trainer
Karen is an HR professional and Chartered Fellow of CIPD with a background in Organisational and Workforce Development Consultancy and delivery. Specialist interests include Life Long Learning, Emotional Intelligence, Mediation, Coaching, Mentoring and Training design and delivery to meet specific organisational needs.
Karen brings her passion to every course she delivers. Her training style is interactive and inclusive, which empowers learners to develop their skills and achieve great results from training.
Tailored Training for Your Team
We provide professional training programs that are developed by industry, for industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your training needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you stay in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.
