Throughout your career, it's important to continually develop yourself and keep your knowledge up to date. As a member of DCM Learning, you'll have exclusive access to free online courses, discounted certified courses, events, resources, connections and the career support you need to make a difference.
We know it's a difficult time for a lot of people at the moment so we just wanted to do our part and offer free access to our Membership package.
Scrum Fundamentals | 31st July 2020
Overview
This 1-hour session looks at using the Scrum methodologies to break up big tasks into smaller, manageable to-do items so learners can more easily prioritise and assign tasks in order to meet deadlines for upcoming projects.
The session is highly interactive. Attendees learn by doing and carry out the activities needed for them to learn the fundamentals of Scrum. By the end of the session, you will be in a position where they are ready to start your first Sprint the next day. The session covers key terminology and practices associated with Scrum.
Resources:
- Scrum Fundamentals Course Slides
- Agile Manifesto
- The Scrum Guide
- Scrum Framework
- Recommended Reading
Project Management Techniques | 31st July 2020
Overview
Having the right Project Management techniques will help you work effectively while managing or overseeing projects in the workplace.
Our 1-hour virtual session is focused on exploring the fundamental principles of successful project management and incorporates a number of easy to apply, effective tools and techniques that will allow you to become more confident and competent in managing a project.
Resources: Project Management Techniques Course Slides
Lean Mindset | 30th July 2020
Overview
Are you afraid of change? Do you want to create a culture of idea creation and continuous improvement? Do you want to work smarter not harder?
Our 1-hour virtual session has been designed to get you thinking in a Lean way, examining areas where you can cut out waste and save time, money and resources. The aim of this session is to improve your understanding and awareness of lean processes and techniques.
Resources: Lean Mindset Course Slides
A3 Problem Solving | 30th July 2020
Overview
This Practical Problem Solving virtual session will provide you with an understanding of the skills required to apply the A3 process effectively in the workplace.
You will learn how to describe a problem, its nature, scope and impact, understand how and when to use the Seven Quality Tools and the importance of visual management techniques to expose abnormalities against a standard or plan.
Resources: A3 Problem Solving Course Slides
Storytelling | 28th June 2020
Overview
Anyone can tell a story, but telling a story that makes a relevant point and gets results requires a deliberate story strategy. It requires an understanding of the art and science of storytelling.
Our 1-hour Storytelling session will help you create momentum that leads to identifying and closing more business opportunities. Having a process and the skills needed to tell an effective story will enable you to make personal connections. The session covers the importance of understanding the audience you are connecting with and how to keep them engaged throughout with essential delivery and personal skills.
Resources: Storytelling Course Slides
Communicating Across Cultures | 27th July 2020
Overview
In today’s world, we are now communicating with clients and colleagues across the globe so effective cross-cultural communication has become essential for all organisations
This one-hour virtual session has been designed to help develop your cultural intelligence, raising your cross-cultural awareness and sensitivity towards the cultural differences and issues that impact on the workplace, allowing you to communicate more effectively with clients and colleagues across cultures
Resources: Communicating Across Cultures Course Slides
Resilience & Optimism During a Crisis| 23rd July 2020
Overview
Building your resilience is one of the best ways to handle a crisis since resilient people and teams are more adaptive, flexible, and collaborative. The type of crisis you may face is often unpredictable. If a crisis is prolonged, and you don't intentionally maintain your resilience or optimism, you risk becoming burned out and ineffective.
This virtual session will give you the tools needed to protect yourself from the negative effects of stress from internal and external sources during a crisis and how to stay focused and optimistic. We will show you how to build individual and team resilience during a crisis.
Resources: Resilience & Optimism During a Crisis Course Slides
Work Life Effectiveness Virtual Session | 23rd July 2020
Overview
It is important to achieve an effective work-life balance because work has to be sustainable over many years and many difficulties. If people in your organisation fail to achieve work-life effectiveness, then that has negative effects on both the individual and the team. If people DO achieve an effective work-life balance, then productivity will increase and it can be sustained indefinitely.
In this session, you will gain an understanding of how to best manage the competing demands of the various aspects of your life and how to create harmony; allowing you to be more productive, happy and healthy.
Resources: Work Life Effectiveness Virtual Session Course Slides
Effective Decision Making | 22nd July 2020
Overview
This 1-hour session is suitable for managers who are responsible for making and recommending decisions. This session has been designed to teach learners how to apply systematic decision-making processes to reduce risk and choose the best course of action for their project, team and organisation.
During the session, you will learn how to set the context around which decisions must be taken, how to evaluate all factors involved to develop possibilities, how to assess each possibility against set criteria to identify the best option and then how to develop that into a successful decision.
Resources: Effective Decision Making Course Slides
Influencing & Persuading Skills | 22nd July 2020
Overview
This 1-hour session will help learners be more aware of their communication style when delivering their message to gain buy-in from key people.
During the session, we will look at how to communicate confidently, build trust and how to package and articulate ideas to ensure they are heard and understood. This course will guide you on how to achieve your desired outcomes while maintaining good relationships and increase your confidence in influencing and persuading.
Resources: Influencing & Persuading Skills Course Slides
Emotional Intelligence | 21st June 2020
Overview
It is now widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual's success.
Our 1-hour virtual session explores the fundamental principles of Emotional Intelligence and will help you develop your personal leadership skills, enabling you to perform and lead at your best, and connect with others in a more meaningful way.
Resources: Emotional Intelligence Course Slides
Critical Thinking Virtual Session | 21st June 2020
Overview
When a problem or challenge crops up at work, do you scramble for possible solutions? Do you feel pressured, uncertain, anxious? Are you considering all your options? Are you overlooking anything?
Critical thinking is an essential part of everyday life, considering reasons for or against some claim or action is required across all fields of knowledge and decision-making. Our 1-hour virtual session provides the basic groundwork for critical thinking. You will gain insight into what it means to think critically in order to achieve greater organisational success.
Resources: Critical Thinking Course Slides
Confidence Building | 20th July 2020
Overview
This Confidence Building virtual session has been designed to help learners increase their self-awareness and improve the impact and effectiveness of their interactions with colleagues and clients. This session will give learners the skills they need to set life/career goals and enhance their confidence, building well-rounded individuals with a positive outlook.
This session is for you if you want to feel more confident in your everyday life. You will learn to better understand yourself, your responses and reactions. You’ll discover the most effective way of developing personal confidence.
Resources: Confidence Building Course Slides
Minute Taking Tips | 20th July 2020
Overview
This 1-hours virtual session will offer tips on appreciating the importance of preparing for meetings, taking minutes from virtual meetings, gaining an understanding of what needs to be recorded, the importance of plain English and looking at how to produce the final professional document.
The session is intended for anyone in a supportive role who has responsibility for documenting meetings and recording actions required. The practical elements you cover are great whether you’re in a job and need to top up your skills, or whether you’re looking to prove in interviews that you’re ahead of the game.
Resources: Minute Taking Tips Course Slides
Managing Stress in the Workplace | 17th July 2020
Overview
In these times we are all adapting our style of work which has, in some cases, introduced extra pressure and requirements to balance our work and life, requirements that otherwise may not have been necessary. Communicating remotely and limited resources can bring their challenges.
In this 1-hour session, we will identify the reasons behind the release of stressful hormones and ways in which we can manage them without them becoming too damaging.
Resources: Managing Stress in the Workplace Course Slides
Understanding Team Dynamics |17th July 2020
Overview
While it is extremely important that the correct leadership is in place on every team it is also essential that each team member understands what is expected of them when carrying out team tasks in the workplace and how to take ownership and overcome difficulties as and when they arise
In this 1-hour session, we will cover the formation of a working team and the benefits of teamwork when achieving organisational goals.
Resources: Understanding Team Dynamics Course Slides
Motivating Yourself | 16th July 2020
Overview
Let’s face it – we’ve all had days where we felt overwhelmed by remote working or the current economic situation. Our 1-hour virtual session will give you useful tips for keeping yourself and others motivated and engaged.
We will show you how you can be highly motivated and achieve your own goals. We explore the tools you need to inspire others to support those goals and discover the steps you need to take to motivate yourself and others during struggles and setbacks. By the end of this session, we will demystify motivation and give you the tools to motivate yourself and others.
Resources: Motivating Yourself Course Slides
Boosting Productivity | 16th July 2020
Overview
Are you struggling to stay productive while working at home? Is it a challenge to manage your work/life balance? Do you want to maximise productivity when working fewer hours?
This 1-hour virtual session has been designed to give you the tools and techniques needed to better manage your time, work smarter not harder and increase individual and team productivity. The session will give you valuable insights into the keys traits of highly effective people.
Resources: Boosting Productivity Course Slides
Building Better Relationships | 9th July 2020
Overview
This Building Better Relationships session looks at developing mutually beneficial and collaborative relationships with colleagues, team members and clients.
This 1-hour session assists forward-thinking teams to develop more of the unfulfilled potential of both the individual members and the group as a whole. In the session, you'll see why it's important to have good working relationships, and we'll look at how to strengthen your relationships with people that you don't naturally get on with.
Resources: Building Better Relationships Course Slides
Giving Effective Feedback | 9th July 2020
Overview
The virtual session will give learners the essential skills required to give feedback using the SAID model.
Giving feedback should be a positive thing where the employee feels valued and motivated, in reality, this is not always the outcome. However, if done well, stress and conflict are significantly reduced and the overall objectives of the team are met. This effective feedback training course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Resources: Giving Effective Feedback Course Slides
Goal Setting Virtual Session | 8th July 2020
Overview
We all know there’s nothing more frustrating than setting yourself a goal and not achieving it. During the session, you will look at the importance of goal setting for personal and professional success, common challenges faced on the road to achievement, and step-by-step strategies for realising one's personal and professional goals.
This 1-hour session is a great way to get you thinking about the way you work and how to maximise your efficiency through realistic goal setting techniques. It will provide proven goal-setting techniques to help improve working processes and increase confidence and motivation levels in your working life.
Resources: Goal Setting Virtual Session Course Slides
Effective Communication Skills Virtual Session | 8th June 2020
Overview
Our virtual session will give you the skills needed to communicate professionally and build better relationships with customers and colleagues. This 1-hour session will focus on communicating effectively within a business while working alongside others, emotional intelligence, how to get your message across clearly, how to adapt your communication style based on the situation and the correct language to use.
Each learner will leave the course with a better understanding of their individual communication style and areas they need to work on to become more effective communicators.
Resources: Effective Communication Skills Course Slides
Writing for the Web | 7th July 2020
Overview
Do you want to write effective Web content? Are you hoping to write more persuasively? Do you want to develop an engaging blog and social media posts?
This 1-hour virtual looks at how people actually read a copy online and how you need to prepare, write and edit your copy to meet that reality. The session will cover the principles and techniques involved in getting text right for an online environment.
Resources: Writing for the Web Course Slides
Crucial Conversations | 7th July 2020
Overview
When a discussion must take place and you know emotions and opinions will get in the way of the true message and intention– you are entering into a crucial conversation. For some of us, we avoid these conversations with the hope that “it will all work out”. The good news is that these conversations do not have to be this way.
Our 1-hour virtual session focuses on the critical elements needed to communicate effectively, such as working with others, emotional intelligence, communicating with impact and identifying best practice approaches.
Resources: Crucial Conversations Course Slides
Creating a Social Media Strategy | 6th July 2020
Overview
During this short virtual session, we will focus on how to create an effective social media strategy for your organisation, making the most of using Facebook, Twitter, LinkedIn and other social media platforms to promote your product/services. You will learn how social media is used in a business setting, and how to use social media to boost brand recognition and achieve organisational goals.
On this 1-hour session, we will look at existing best practice Social Media accounts and how they can be used to give the company a better online presence.
Resources: Creating a Social Media Strategy Course Slides
Presenting with Impact | 6th July 2020
Overview
Do you deliver remote or face to face presentations on a regular basis? Do you struggle with nerves and stumble over questions asked? Do you want to make a better impression?
Our 1-hour virtual session will give you tips to make the most of every presentation you deliver, whether its a sales pitch, team talk or a training seminar. You will conquer your nerves and make a great impact.
Resources: Presenting with Impact Course Slides
Selling Over The Phone | 30th June 2020
Overview
This 1-hour Selling Over The Phone virtual session has been designed to help you convert your existing face to face sales skills into successful telephone sales skills. During this unprecedented time, this session will help and support you by giving you the confidence and security in your telephone selling talents.
The session looks at strategies to maximise your selling success when selling over the telephone including handling challenging gatekeepers, preparing an engaging introduction and sales pitch, overcoming objections and advanced closing techniques to ensure you are delivering a clear, consistent and compelling sales message.
Resources: Selling Over The Phone Course Slides
Presenting with Impact | 30th June 2020
Overview
Do you deliver remote or face to face presentations on a regular basis? Do you struggle with nerves and stumble over questions asked? Do you want to make a better impression?
Our 1-hour virtual session will give you tips to make the most of every presentation you deliver, whether its a sales pitch, team talk or a training seminar. You will conquer your nerves and make a great impact.
Resources: Presenting with Impact Course Slides
Managing Change | 29th June 2020
Overview
The session will give you a chance to explore your experiences and knowledge and develop a change management strategy that can be used back on the job. This strategy can then be used to ensure other people on the team are quick to accept change.
Our 1-hour Change Management session addresses challenges and questions that companies continue to wrestle with, providing a best practice framework for how you can begin to manage change in your organisation more effectively.
Resources: Managing Change Course Slides
Negotiating Conflict | 29th June 2020
Overview
Conflict negotiation is not just essential but also unavoidable. This session is to help you understand what conflict is and how, in a changing work environment, conflict can spiral if not handled effectively.
Our 1-hour virtual session will demonstrate and teach correct conflict negotiation principles, help you manage any conflict situation and enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner.
Resources: Negotiating Conflict Course Slides
Crisis Communications | 26th June 2020
When a discussion must take place and you know emotions and opinions will get in the way of the true message and intention – you are entering into a crucial conversation and crisis communication skills is key. For some of us, we avoid these interactions with the hope that “it will all work out”. The good news is that these interactions do not have to be this way.
Our Crisis Communication skills session focuses on the critical elements needed to communicate effectively, such as working with others, emotional intelligence, communicating with impact and identifying best practice approaches. You can learn how to have these important conversations with less stress, increased confidence and achieve the results you are looking for.
Resources: Crisis Communications Course Slides
Time Management Skills | 26th June 2020
Our virtual session will show you how and where your time is lost and what impact that has on yourself and others. We will look at how you can manage tasks and control your stress levels during busy periods when your workload seems out of their control.
The session will show you how to prioritise your workload and avoid distractions to reduce the feeling of being overwhelmed. You will leave the course with actionable tips and processes for managing your time and environment to support your best work.
Resources: Time Management Skills Course Slides
Leadership Skills | 25th June 2020
Organisations need to recognise, harness, direct and develop their talent to use it to their best advantage. This virtual session will take new and experienced leaders and put them through their paces. They will learn about themselves and understand how they interact with and manage others. This course is perfect for developing leaders who want to gain an understanding of their leadership style and hone their skills for future success.
At the end of the session, each learner will have a better awareness of themselves, their work environment and their team. They will have identified their preferred leadership style and key areas to work on to become a more effective leader
Resources: Leadership Skills Course Slides
Creativity in the Workplace | 25th June 2020
Creative thinking is the process of generating new and useful ideas, which involves stimulating the brain to make new associations and connections in order to create an original thought – this is how creative ideas are made! Our Creativity in the Workplace course is designed to teach you the processes of creative thinking using a tool-kit of practical creativity techniques. You will discover your personal creative thinking style in order to select the thinking tools which will harness your personal creativity.
This session will help you recognize your own creativity by exploring simple creative thinking techniques that you can use to generate ideas and solve problems at work.
Resources: Creativity in the Workplace Course Slides
A3 Problem Solving | 23rd June 2020
Overview
This Practical Problem Solving virtual session will provide you with an understanding of the skills required to apply the A3 process effectively in the workplace.
You will learn how to describe a problem, its nature, scope and impact, understand how and when to use the Seven Quality Tools and the importance of visual management techniques to expose abnormalities against a standard or plan.
Resources: A3 Problem Solving Course Slides
Lean Mindset | 23rd June 2020
Overview
Are you afraid of change? Do you want to create a culture of idea creation and continuous improvement? Do you want to work smarter not harder?
Our 1-hour virtual session has been designed to get you thinking in a Lean way, examining areas where you can cut out waste and save time, money and resources. The aim of this session is to improve your understanding and awareness of lean processes and techniques.
Resources: Lean Mindset Course Slides
Project Management Techniques | 22nd June 2020
Overview
Having the right Project Management techniques will help you work effectively while managing or overseeing projects in the workplace.
Our 1-hour virtual session is focused on exploring the fundamental principles of successful project management and incorporates a number of easy to apply, effective tools and techniques that will allow you to become more confident and competent in managing a project.
Resources: Project Management Techniques Course Slides
Wellness & Wellbeing | 22nd June 2020
Overview
We all have mental health and we can all improve it. So why don’t we work on our mental well-being in the same way that we try to work on our physical well-being?
The cost to the economy resulting from physical and mental illnesses is in excess of €8 billion a year. This exerts a tremendous burden on the workplace: lost man-hours lost productivity due to sick leave and absenteeism. This 1-hour virtual session focuses on managing stress, boosting personal effectiveness and productivity and using tools and techniques to improve mental and physical health.
Resources: Wellness & Wellbeing Course Slides
Motivating Yourself | 19th June 202
Overview
Let’s face it – we’ve all had days where we felt overwhelmed by remote working or the current economic situation. Our 1-hour virtual session will give you useful tips for keeping yourself and others motivated and engaged.
We will show you how you can be highly motivated and achieve your own goals. We explore the tools you need to inspire others to support those goals and discover the steps you need to take to motivate yourself and others during struggles and setbacks. By the end of this session, we will demystify motivation and give you the tools to motivate yourself and others.
Resources: Motivating Yourself Course Slides
Boosting Productivity | 19th June 2020
Overview
Are you struggling to stay productive while working at home? Is it a challenge to manage your work/life balance? Do you want to maximise productivity when working fewer hours?
This 1-hour virtual session has been designed to give you the tools and techniques needed to better manage your time, work smarter not harder and increase individual and team productivity. The session will give you valuable insights into the keys traits of highly effective people.
Resources: Boosting Productivity Course Slides
Effective Communication Skills Virtual Session | 17th June 2020
Overview
Our virtual session will give you the skills needed to communicate professionally and build better relationships with customers and colleagues. This 1-hour session will focus on communicating effectively within a business while working alongside others, emotional intelligence, how to get your message across clearly, how to adapt your communication style based on the situation and the correct language to use.
Each learner will leave the course with a better understanding of their individual communication style and areas they need to work on to become more effective communicators.
Resources: Effective Communication Skills Course Slides
Goal Setting Virtual Session | 17th June 2020
Overview
We all know there’s nothing more frustrating than setting yourself a goal and not achieving it. During the session, you will look at the importance of goal setting for personal and professional success, common challenges faced on the road to achievement, and step-by-step strategies for realising one's personal and professional goals.
This 1-hour session is a great way to get you thinking about the way you work and how to maximise your efficiency through realistic goal setting techniques. It will provide proven goal-setting techniques to help improve working processes and increase confidence and motivation levels in your working life.
Resources: Goal Setting Virtual Session Course Slides
Work Life Effectiveness Virtual Session | 16th June 2020
Overview
It is important to achieve an effective work-life balance because work has to be sustainable over many years and many difficulties. If people in your organisation fail to achieve work-life effectiveness, then that has negative effects on both the individual and the team. If people DO achieve an effective work-life balance, then productivity will increase and it can be sustained indefinitely.
In this session, you will gain an understanding of how to best manage the competing demands of the various aspects of your life and how to create harmony; allowing you to be more productive, happy and healthy.
Resources: Work Life Effectiveness Virtual Session Course Slides
Resilience & Optimism During a Crisis | 16th June 2020
Overview
Building your resilience is one of the best ways to handle a crisis since resilient people and teams are more adaptive, flexible, and collaborative. The type of crisis you may face is often unpredictable. If a crisis is prolonged, and you don't intentionally maintain your resilience or optimism, you risk becoming burned out and ineffective.
This virtual session will give you the tools needed to protect yourself from the negative effects of stress from internal and external sources during a crisis and how to stay focused and optimistic. We will show you how to build individual and team resilience during a crisis.
Resources: Resilience & Optimism During a Crisis Course Slides
Emotional Intelligence | 15th June 2020
Overview
It is now widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual's success.
Our 1-hour virtual session explores the fundamental principles of Emotional Intelligence and will help you develop your personal leadership skills, enabling you to perform and lead at your best, and connect with others in a more meaningful way.
Resources: Emotional Intelligence Course Slides
Critical Thinking Virtual Session | 15th June 2020
Overview
When a problem or challenge crops up at work, do you scramble for possible solutions? Do you feel pressured, uncertain, anxious? Are you considering all your options? Are you overlooking anything?
Critical thinking is an essential part of everyday life, considering reasons for or against some claim or action is required across all fields of knowledge and decision-making. Our 1-hour virtual session provides the basic groundwork for critical thinking. You will gain insight into what it means to think critically in order to achieve greater organisational success.
Resources: Critical Thinking Course Slides
Managing Stress in the Workplace | 12th June 2020
Overview
In these times we are all adapting our style of work which has, in some cases, introduced extra pressure and requirements to balance our work and life, requirements that otherwise may not have been necessary. Communicating remotely and limited resources can bring their challenges.
In this 1-hour session, we will identify the reasons behind the release of stressful hormones and ways in which we can manage them without them becoming too damaging.
Resources: Managing Stress in the Workplace Course Slides
Understanding Team Dynamics | 12th June 2020
Overview
While it is extremely important that the correct leadership is in place on every team it is also essential that each team member understands what is expected of them when carrying out team tasks in the workplace and how to take ownership and overcome difficulties as and when they arise
In this 1-hour session, we will cover the formation of a working team and the benefits of teamwork when achieving organisational goals.
Resources: Understanding Team Dynamics Course Slides
Business Writing Skills | 11th June 2020
Overview
The value of effective business writing can often be overlooked and now in a time where we have had to reduce our physical contact with clients and colleagues, we are relying on it more as a means of communication.
This one-hour virtual session will highlight the components of effective written communication, equipping you will the skills essential to plan, write and edit any piece of writing in the workplace, be it via email or otherwise
Resources: Business Writing Skills Course Slides
Communicating Across Cultures | 11th June 2020
Overview
In today’s world, we are now communicating with clients and colleagues across the globe so effective cross-cultural communication has become essential for all organisations
This one-hour virtual session has been designed to help develop your cultural intelligence, raising your cross-cultural awareness and sensitivity towards the cultural differences and issues that impact on the workplace, allowing you to communicate more effectively with clients and colleagues across cultures
Resources: Communicating Across Cultures Course Slides
Lean Mindset | 8th June 2020
Overview
Are you afraid of change? Do you want to create a culture of idea creation and continuous improvement? Do you want to work smarter not harder?
Our 1-hour virtual session has been designed to get you thinking in a Lean way, examining areas where you can cut out waste and save time, money and resources. The aim of this session is to improve your understanding and awareness of lean processes and techniques.
Resources: Lean Mindset Course Slides
A3 Problem Solving | 8th June 2020
Overview
This Practical Problem Solving virtual session will provide you with an understanding of the skills required to apply the A3 process effectively in the workplace.
You will learn how to describe a problem, its nature, scope and impact, understand how and when to use the Seven Quality Tools and the importance of visual management techniques to expose abnormalities against a standard or plan.
Resources: A3 Problem Solving Course Slides
Writing for the Web | 5th June 2020
Overview
Do you want to write effective Web content? Are you hoping to write more persuasively? Do you want to develop an engaging blog and social media posts?
This 1-hour virtual looks at how people actually read a copy online and how you need to prepare, write and edit your copy to meet that reality. The session will cover the principles and techniques involved in getting text right for an online environment.
Resources: Writing for the Web Course Slides
Crucial Conversations | 5th June 2020
Overview
When a discussion must take place and you know emotions and opinions will get in the way of the true message and intention– you are entering into a crucial conversation. For some of us, we avoid these conversations with the hope that “it will all work out”. The good news is that these conversations do not have to be this way.
Our 1-hour virtual session focuses on the critical elements needed to communicate effectively, such as working with others, emotional intelligence, communicating with impact and identifying best practice approaches.
Resources: Crucial Conversations Course Slides
Presenting with Impact | 04th June 2020
Overview
Do you deliver remote or face to face presentations on a regular basis? Do you struggle with nerves and stumble over questions asked? Do you want to make a better impression?
Our 1-hour virtual session will give you tips to make the most of every presentation you deliver, whether its a sales pitch, team talk or a training seminar. You will conquer your nerves and make a great impact.
Resources: Presenting with Impact Course Slides
Creating a Successful LinkedIn Profile | 04th June 2020
Overview
Take your LinkedIn profile to the next level and turn it into a powerful career tool that spotlights your skills, experiences and impresses your network of connections and potential connections.
LinkedIn is one of the most powerful professional and business networking tools to find jobs, connect with like-minded people and share industry experience. This 1-hour virtual session will show you how crucial is it to create a memorable LinkedIn profile which can help you grow in your career and open new opportunities.
Resources: Creating a Successful LinkedIn Profile Course Slides
Storytelling | 3rd June 2020
Overview
Anyone can tell a story, but telling a story that makes a relevant point and gets results requires a deliberate story strategy. It requires an understanding of the art and science of storytelling.
Our 1-hour Storytelling session will help you create momentum that leads to identifying and closing more business opportunities. Having a process and the skills needed to tell an effective story will enable you to make personal connections. The session covers the importance of understanding the audience you are connecting with and how to keep them engaged throughout with essential delivery and personal skills.
Resources: Storytelling Course Slides
Selling Over The Phone | 3rd June 2020
Overview
This 1-hour Selling Over The Phone virtual session has been designed to help you convert your existing face to face sales skills into successful telephone sales skills. During this unprecedented time, this session will help and support you by giving you the confidence and security in your telephone selling talents.
The session looks at strategies to maximise your selling success when selling over the telephone including handling challenging gatekeepers, preparing an engaging introduction and sales pitch, overcoming objections and advanced closing techniques to ensure you are delivering a clear, consistent and compelling sales message.
Resources: Selling Over The Phone Course Slides
Critical Thinking | 2nd June 2020
Overview
When a problem or challenge crops up at work, do you scramble for possible solutions? Do you feel pressured, uncertain, anxious? Are you considering all your options? Are you overlooking anything?
Critical thinking is an essential part of everyday life, considering reasons for or against some claim or action is required across all fields of knowledge and decision-making. Our 1-hour virtual session provides the basic groundwork for critical thinking. You will gain insight into what it means to think critically in order to achieve greater organisational success.
Resources: Critical Thinking Course Slides
Agile Toolkit | 2nd June 2020
Overview
There are several characteristics that make up the Agile mindset: Positive attitude, Thirst for knowledge, Goal of team success, Pragmatism and Willingness to fail, if you would like to adopt this mindset, this session is for you.
Our 1-hour virtual session will look at some of the key principles and terminologies surrounding Scrum and Agile and the tools needed to effectively implement Agile in the workplace.
Resources: Agile Toolkit Course Slides
Managing Change | 28th May 2020
Overview
The session will give you a chance to explore your experiences and knowledge and develop a change management strategy that can be used back on the job. This strategy can then be used to ensure other people on the team are quick to accept change.
Our 1-hour Change Management session addresses challenges and questions that companies continue to wrestle with, providing a best practice framework for how you can begin to manage change in your organisation more effectively.
Resources: Managing Change Course Slides
Motivating Yourself | 28th May 2020
Overview
Let’s face it – we’ve all had days where we felt overwhelmed by remote working or the current economic situation. Our 1-hour virtual session will give you useful tips for keeping yourself and others motivated and engaged.
We will show you how you can be highly motivated and achieve your own goals. We explore the tools you need to inspire others to support those goals and discover the steps you need to take to motivate yourself and others during struggles and setbacks. By the end of this session, we will demystify motivation and give you the tools to motivate yourself and others.
Resources: Motivating Yourself Course Slides
Boosting Productivity | 26th May 2020
Overview
Are you struggling to stay productive while working at home? Is it a challenge to manage your work/life balance? Do you want to maximise productivity when working fewer hours?
This 1-hour virtual session has been designed to give you the tools and techniques needed to better manage your time, work smarter not harder and increase individual and team productivity. The session will give you valuable insights into the keys traits of highly effective people.
Resources: Boosting Productivity Course Slides
The Customer Journey | 26th May 2020
Overview
Mapping a customers journey is a process to help you understand your customers experience by uncovering moments of both success and failure. Done right, it reveals opportunities to satisfy customer pain points and differentiate your brand by exposing new opportunities to provide additional value to your customers.
In this 1-hour virtual session, you’ll discover how to use customer journey mapping to understand customer behaviours, mindsets and emotional motivations across interactions with your company.
Resources: The Customer Journey Course Slides
Wellness & Wellbeing | 25th May 2020
Overview
We all have mental health and we can all improve it. So why don’t we work on our mental well-being in the same way that we try to work on our physical well-being?
The cost to the economy resulting from physical and mental illnesses is in excess of €8 billion a year. This exerts a tremendous burden on the workplace: lost man-hours lost productivity due to sick leave and absenteeism. This 1-hour virtual session focuses on managing stress, boosting personal effectiveness and productivity and using tools and techniques to improve mental and physical health.
Resources: Wellness & Wellbeing Course Slides
Negotiating Conflict | 18th May 2020
Overview
Conflict negotiation is not just essential but also unavoidable. This session is to help you understand what conflict is and how, in a changing work environment, conflict can spiral if not handled effectively.
Our 1-hour virtual session will demonstrate and teach correct conflict negotiation principles, help you manage any conflict situation and enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner.
Resources: Negotiating Conflict Course Slides
Introduction to Emotional Intelligence | 18th May 2020
Overview
It is now widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual's success.
Our 1-hour virtual session explores the fundamental principles of Emotional Intelligence and will help you develop your personal leadership skills, enabling you to perform and lead at your best, and connect with others in a more meaningful way.
Resources: Introduction to Emotional Intelligence Course Slides
Virtual Meetings | 15th May 2020
Overview
In today’s current situation, remote working is becoming the new normal. Having the skills and ability to effectively collaborate in a virtual environment is essential to organisational success.
Meetings are an essential form of communication for all organisations. Run badly, they can lead to frustration, be a waste of time and money and lead to bad decision making. Run well, meetings are a source of inspiration and information. They can solve problems, strengthen teams and provide a clear purpose going forward.
Resources: Virtual Meetings Course Slides
Project Management Techniques | 15th May 2020
Overview
Having the right Project Management techniques will help you work effectively while managing or overseeing projects in the workplace.
Our 1-hour virtual session is focused on exploring the fundamental principles of successful project management and incorporates a number of easy to apply, effective tools and techniques that will allow you to become more confident and competent in managing a project.
Resources: Project Management Techniques Course Slides
Managing Remote Teams | 1st May 2020
Overview
Are you leading a remote team? Are you looking for better ways to collaborate and communicate during this period of working from home?
On this 1 hour virtual session, you will learn to manage the collaboration of remote teams via the most effective communications and enhance productivity by balancing technological and human resources. You will also learn how to create a unity of purpose and emotional connection between team members who feel isolated and out of the loop.
Resources: Managing Remote Teams Course Slides
Wellness & Wellbeing | 1st May 2020
Overview
We all have mental health and we can all improve it. So why don’t we work on our mental well-being in the same way that we try to work on our physical well-being?
The cost to the economy resulting from physical and mental illnesses is in excess of €8 billion a year. This exerts a tremendous burden on the workplace: lost man-hours lost productivity due to sick leave and absenteeism. This 1-hour virtual session focuses on managing stress, boosting personal effectiveness and productivity and using tools and techniques to improve mental and physical health.
Resources: Wellness & Wellbeing Course Slides
Storytelling | 30th April 2020
Overview
Anyone can tell a story, but telling a story that makes a relevant point and gets results requires a deliberate story strategy. It requires an understanding of the art and science of storytelling.
Our 1-hour Storytelling session will help you create momentum that leads to identifying and closing more business opportunities. Having a process and the skills needed to tell an effective story will enable you to make personal connections. The session covers the importance of understanding the audience you are connecting with and how to keep them engaged throughout with essential delivery and personal skills.
Resources: Storytelling Course Slides
Selling Over The Phone | 30th April 2020
Overview
This 1-hour Selling Over The Phone virtual session has been designed to help you convert your existing face to face sales skills into successful telephone sales skills. During this unprecedented time, this session will help and support you by giving you the confidence and security in your telephone selling talents.
The session looks at strategies to maximise your selling success when selling over the telephone including handling challenging gatekeepers, preparing an engaging introduction and sales pitch, overcoming objections and advanced closing techniques to ensure you are delivering a clear, consistent and compelling sales message.
Resources: Selling Over The Phone Course Slides
Managing Change | 29th April 2020
Overview
The session will give you a chance to explore your experiences and knowledge and develop a change management strategy that can be used back on the job. This strategy can then be used to ensure other people on the team are quick to accept change.
Our 1-hour Change Management session addresses challenges and questions that companies continue to wrestle with, providing a best practice framework for how you can begin to manage change in your organisation more effectively.
Resources: Managing Change Course Slides
Motivating Yourself | 29th April 2020
Overview
Let’s face it – we’ve all had days where we felt overwhelmed by remote working or the current economic situation. Our 1-hour virtual session will give you useful tips for keeping yourself and others motivated and engaged.
We will show you how you can be highly motivated and achieve your own goals. We explore the tools you need to inspire others to support those goals and discover the steps you need to take to motivate yourself and others during struggles and setbacks. By the end of this session, we will demystify motivation and give you the tools to motivate yourself and others.
Resources: Motivating Yourself Course Slides
Lean Mindset | 28th April 2020
Overview
Are you afraid of change? Do you want to create a culture of idea creation and continuous improvement? Do you want to work smarter not harder?
Our 1-hour virtual session has been designed to get you thinking in a Lean way, examining areas where you can cut out waste and save time, money and resources. The aim of this session is to improve your understanding and awareness of lean processes and techniques.
Resources: Lean Mindset Course Slides
Agile Toolkit | 27th April 2020
Overview
There are several characteristics that make up the Agile mindset: Positive attitude, Thirst for knowledge, Goal of team success, Pragmatism and Willingness to fail, if you would like to adopt this mindset, this session is for you.
Our 1-hour virtual session will look at some of the key principles and terminologies surrounding Scrum and Agile and the tools needed to effectively implement Agile in the workplace.
Resources: Agile Toolkit Course Slides
Writing for the Web | 24th April 2020
Overview
Do you want to write effective Web content? Are you hoping to write more persuasively? Do you want to develop an engaging blog and social media posts?
This 1-hour virtual looks at how people actually read a copy online and how you need to prepare, write and edit your copy to meet that reality. The session will cover the principles and techniques involved in getting text right for an online environment.
Resources: Writing for the Web Course Slides
Crucial Conversations | 24th April 2020
Overview
When a discussion must take place and you know emotions and opinions will get in the way of the true message and intention– you are entering into a crucial conversation. For some of us, we avoid these conversations with the hope that “it will all work out”. The good news is that these conversations do not have to be this way.
Our 1-hour virtual session focuses on the critical elements needed to communicate effectively, such as working with others, emotional intelligence, communicating with impact and identifying best practice approaches.
Resources: Crucial Conversations Course Slides
Boosting Productivity | 23rd April 2020
Overview
Are you struggling to stay productive while working at home? Is it a challenge to manage your work/life balance? Do you want to maximise productivity when working fewer hours?
This 1-hour virtual session has been designed to give you the tools and techniques needed to better manage your time, work smarter not harder and increase individual and team productivity. The session will give you valuable insights into the keys traits of highly effective people.
Resources: Boosting Productivity Course Slides
The Customer Journey | 23rd April 2020
Overview
Mapping a customers journey is a process to help you understand your customers experience by uncovering moments of both success and failure. Done right, it reveals opportunities to satisfy customer pain points and differentiate your brand by exposing new opportunities to provide additional value to your customers.
In this 1-hour virtual session, you’ll discover how to use customer journey mapping to understand customer behaviours, mindsets and emotional motivations across interactions with your company.
Resources: The Customer Journey Course Slides
Presenting with Impact | 22nd April 2020
Overview
Do you deliver remote or face to face presentations on a regular basis? Do you struggle with nerves and stumble over questions asked? Do you want to make a better impression?
Our 1-hour virtual session will give you tips to make the most of every presentation you deliver, whether its a sales pitch, team talk or a training seminar. You will conquer your nerves and make a great impact.
Resources: Presenting with Impact Course Slides
Creating a Successful LinkedIn Profile | 22nd April 2020
Overview
Take your LinkedIn profile to the next level and turn it into a powerful career tool that spotlights your skills, experiences and impresses your network of connections and potential connections.
LinkedIn is one of the most powerful professional and business networking tools to find jobs, connect with like-minded people and share industry experience. This 1-hour virtual session will show you how crucial is it to create a memorable LinkedIn profile which can help you grow in your career and open new opportunities.
Resources: Creating a Successful LinkedIn Profile Course Slides
Negotiating Conflict | 21st April 2020
Overview
Conflict negotiation is not just essential but also unavoidable. This session is to help you understand what conflict is and how, in a changing work environment, conflict can spiral if not handled effectively.
Our 1-hour virtual session will demonstrate and teach correct conflict negotiation principles, help you manage any conflict situation and enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner.
Resources: Negotiating Conflict Course Slides
Emotional Intelligence | 21st April 2020
Overview
It is now widely accepted that emotional intelligence is as critical, if not more important, than logical intelligence in determining an individual's success.
Our 1-hour virtual session explores the fundamental principles of Emotional Intelligence and will help you develop your personal leadership skills, enabling you to perform and lead at your best, and connect with others in a more meaningful way.
Resources: Emotional Intelligence Course Slides
Project Management Techniques | 20th April 2020
Overview
Having the right Project Management techniques will help you work effectively while managing or overseeing projects in the workplace.
Our 1-hour virtual session is focused on exploring the fundamental principles of successful project management and incorporates a number of easy to apply, effective tools and techniques that will allow you to become more confident and competent in managing a project.
Resources: Project Management Techniques Course Slides
Virtual Meetings | 20th April 2020
Overview
In today’s current situation, remote working is becoming the new normal. Having the skills and ability to effectively collaborate in a virtual environment is essential to organisational success.
Meetings are an essential form of communication for all organisations. Run badly, they can lead to frustration, be a waste of time and money and lead to bad decision making. Run well, meetings are a source of inspiration and information. They can solve problems, strengthen teams and provide a clear purpose going forward.
Resources: Virtual Meetings Course Slides
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Our Online & Remote Training Courses | What are the Differences & Benefits?
Classroom Training • Learning and Development • Online Training • Remote Training
