About This Course
As a trainer, knowing your learners is vital this includes knowing what your learners expect from you, so you can deliver exactly what they need. By having a deeper understanding of them you can approach them like a friend and guide them like a mentor to make them change their behaviour and attitudes. Have conversations with them frequently and hear about their needs, fears, goals, interests and expectations and figure out the next steps from there. Each conversation will make you more effective at course design.
This course is ideal for freelance or organisation based learning and development professionals and trainers, giving you a deeper understanding of what it means to know your learners and also the techniques to actively listen and ask the right questions.
Meet Your Trainer
Damian is a business professional with more than twenty-five years of experience in the financial and IT service sectors and is a highly experienced coach and consultant. With his background as a Project Manager in some of Ireland's leading companies, Damian has vast experience leading projects in a fast-paced business environment.
Damian’s training delivery approach is highly engaging and structured yet dynamic, affording the participant an opportunity to learn at every possible juncture that accumulates into a top-class learning experience.
Inhouse Tailored Training for Your Team
We provide training programs that are developed by industry, for industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your Coaching education needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you are in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.
