About This Course
The Need satisfaction theory means selling “is an approach to selling based on the notion that the customer is buying to satisfy a particular need or set of needs” The needs satisfaction theory brings forward an interactive approach or a win-win solution, where the prospect and the salesperson communicate with each other to ensure mutual satisfaction of both parties.
In this helpful course, lead by our expert trainer, learn more about the needs satisfaction theory and how you can alter your sales technique to this consultative selling process.
Meet Your Trainer

Olivia has experience in training small and large groups and delivers 1:1 coaching, to cater for overall operational objectives and professional development objectives alike. She comes from a background in the family business so understands the importance of optimum productivity, successful communications and people management skills across all levels of an organisation. She is passionate about Selling Skills, Building Brand Awareness and Negotiating and Influencing Skills.
With strong communication and interpersonal skills, Olivia holds the personal attributes essential to any training role which ensures positive engagement and interaction throughout all her workshops.
Inhouse Tailored Training for Your Team
We provide training programs that are developed by industry, for the industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your training needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you are in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.

