Overview
Planned variety is a “good thing” – we plan variety into our products and services to address market appetite, to meet different customer tastes and preferences and to differentiate our products or services from those of our customers. If we plan it, if we intend it and if we achieve it successfully then it can be a business enabler.
Unplanned variation however is a source of frustration, disappointment and undermines customer confidence and retention rates. Unintended variation is the enemy of business.
In this course, learn more about the battle between planned and unplanned variations, how you can avoid causing unintentional disappointment and managing those unplanned variations effectively.
Meet Your Trainer
Padraig is a trainer, entrepreneur, company owner and business development engineer with 31 years of global business experience across various industries. He has delivered lean six sigma training and workshops to personnel and organisations in China, Hong Kong, India, the UK, Scandinavia, Central Europe and to companies in 32 of the 50 USA states.
Padraig's training delivery approach is highly engaging and structured, affording the participant an opportunity to learn at every possible juncture that accumulates into a top-class learning experience.
Inhouse Tailored Training for Your Team
We provide training programs that are developed by industry, for industry. Our range of programs can be delivered in a way that suits the needs of your business to offer your employees learning that is accessible and flexible.
We add value to your business by providing specialised, flexible and scalable training that meets your Coaching education needs. As your workforce grows and evolves, our globally certified and industry-validated learning solutions can assess, train and qualify your employees. For more information on how we can help please visit the in-house training page.
Membership, Stay Connected. Stay Relevant.
Completing a program is a point-in-time exercise that delivers huge value, but there is a next step to maintaining the currency of your skills in the ever-evolving professional world.
Membership is the next step.
A unique platform, membership is designed to ensure that you are in tune and up-to-date with the latest tools, trends and developments. Being a member provides just-in-time training and continuous professional development, and an exclusive and evolving content library informed by subject matter experts and industry leaders.
