This workshop covers the core principles and triggers of emotional intelligence.
- Defining Emotional Intelligence
- Outlining the core EI competencies
- Assessing your own EI
- Self-awareness for development
- Your strengths & weaknesses
- Seeking ongoing feedback
- Why relationships succeed or fail
- Building and managing relationships
- Communicating and influencing others
Please Note: Each delegate will leave the course with an action plan for the workplace