This practical course will explore ways in which the L&D function can provide support and ensure best value from training interventions.
- Current trends affecting the management of learning and development
- Characteristics of a strategic approach
- Types of strategy influences
- Sources of learning and development needs
- Operating as an internal consultant: Defining internal consultancy
- Advantages and disadvantages
- Types of consultative approaches
- Stages of internal consulting
- Diagnostic tools
- Evaluating the contribution of learning and development
- Costing, cost comparison and cost-benefit analysis
- Collecting evaluation data
- Return on investment
Please Note: Each delegate will leave the course with an action plan for the workplace