The course will cover how to pick the right candidate including scoring candidates against the criteria, reference checks and follow-up.
- The role of the interviewer
- Self-assessment of your current interviewing skills
- Understanding competency based interviews
- Personality profiling and references
- Developing job and candidate specifications
- Translating the job specification into the rating sheet competencies
- CV's & short-listing applicants
- How to write interview questions
- Opening & closing the interview
- Understanding body language
- Questioning Techniques
- Phrasing competency based questions
- Sources of error in Interviews
Please Note: Each delegate will leave the course with an action plan for the workplace